Veracross experienced a major incident on July 31, 2026 affecting Authentication & User Accounts AU and Payments AU and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication & User Accounts AUPayments AUAxiom AUDocuments AUOnline Giving AUScheduler AUPortals AUAPIv3 AULegacy API & iCal feeds AU
Update timeline
- investigating Jul 31, 2026, 12:59 AM UTC
We are currently investigating this issue.
- monitoring Jul 31, 2026, 01:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 01:08 AM UTC
This incident has been resolved.