Veracross incident

Degraded Performance for Subset of Users in Axiom

Minor Resolved View vendor source →

Veracross experienced a minor incident on October 1, 2026 affecting Axiom US and Axiom EU and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 03:38 PM UTC
Resolved
Oct 01, 2026, 07:00 PM UTC
Duration
3h 22m
Detected by Pingoru
Oct 01, 2026, 03:38 PM UTC

Affected components

Axiom USAxiom EUAxiom AU

Update timeline

  1. investigating Oct 01, 2026, 03:38 PM UTC

    We are currently investigating reports of degraded performance in Axiom for a subset of users.

  2. investigating Oct 01, 2026, 03:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2026, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2026, 07:00 PM UTC

    This incident has been resolved.