There were 8 Vena Solutions outages since February 5, 2026 totaling 21h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are actively investigating an issue impacting V365 that is preventing some files from being processed. Our support teams are engaged and working to resolve the problems, and we will provide updates as progress is made
The issue has been identified and a fix has been implemented.
This incident has been resolved.
We are currently investigating an issue affecting the Vena hub, where users are unable to log in. Our support teams are engaged, and we will keep you updated on our progress.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting ETL jobs in specific scenarios across the US5, US1, and EU1 hubs. Some ETL jobs are failing as a result. Our support teams are actively engaged and working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are observing degraded performance impacting ETL jobs/Versioning/Template Refreshes for our customers. Further updates will follow as we work toward resolution
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are observing degraded performance impacting ETL. The team is investigating and working to restore normal operation as quickly as possible.
A fix has been implemented and we are monitoring the results.
Systems are currently operating normally, the team continues to monitor the situation.
This incident has been resolved.
Customers may experience degraded performance when accessing audit data due to an issue with our cloud provider. Our team has engaged our provider to expedite resolution.
This incident has been resolved.
We are currently investigating an issue with Vena Copilot. Our support teams are engaged, and we will keep you updated on our progress.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue preventing access to US5. Our support teams are engaged, and we will keep you updated on our progress.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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