Vena Solutions incident

Recent security enhancements to Vena services

Ongoing since 04:53 PM UTC, affecting US1 and US2 and 1 more.

monitoring Oct 26, 2026, 04:53 PM UTC

On 23-Oct, Vena made changes to further strengthen the security of our services. Since then, some customers have found that certain routine actions, such as data loads, integrations, or API calls, do not complete as expected. We recommend checking any scheduled or automated processes that have run since 23-Oct. If you experience an issue, please log a request with Vena Support. Include what you were trying to do, when it happened, and any error message. Our teams are prioritizing these requests. We apologize for the inconvenience.

Started
Oct 26, 2026, 04:53 PM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Oct 26, 2026, 04:53 PM UTC

Affected components

US1US2US3US4US5US6EU1EU2EU3CA3

Update timeline

  1. monitoring Oct 26, 2026, 04:53 PM UTC

    On 23-Oct, Vena made changes to further strengthen the security of our services. Since then, some customers have found that certain routine actions, such as data loads, integrations, or API calls, do not complete as expected. We recommend checking any scheduled or automated processes that have run since 23-Oct. If you experience an issue, please log a request with Vena Support. Include what you were trying to do, when it happened, and any error message. Our teams are prioritizing these requests. We apologize for the inconvenience.

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