Vena Solutions incident

ETL Job Failures Impacting Multiple Hubs (US5, US6, EU3, CA4)

Minor Ongoing View vendor source →

Vena Solutions is currently experiencing a minor incident affecting US5 and US6 and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 10:20 AM UTC
Resolved
Ongoing
Duration
● 1h 13m
Detected by Pingoru
May 15, 2026, 10:20 AM UTC

Affected components

US5US6EU3CA4

Update timeline

  1. investigating May 15, 2026, 10:20 AM UTC

    We are currently investigating an issue affecting ETL jobs in specific scenarios across the US5, US6, EU3 and CA4 hubs. Some ETL jobs are failing as a result. Our support teams are actively engaged and working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available.

  2. identified May 15, 2026, 10:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2026, 11:27 AM UTC

    A fix has been implemented and we are monitoring the results.