Vena Solutions incident

Access to vena.io unavailable

Resolved after 58 minutes, affecting US1 and US2 and 1 more, on November 2, 2026.

identified Nov 02, 2026, 10:43 AM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 02, 2026, 09:56 AM UTC
Resolved
Nov 02, 2026, 10:55 AM UTC
Duration
58m
Detected by Pingoru
Nov 02, 2026, 09:56 AM UTC

Affected components

US1US2US3US4US5US6EU1EU2EU3CA3

Update timeline

  1. investigating Nov 02, 2026, 09:56 AM UTC

    We are investigating reports that some users are unable to access Vena through the main login address (vena.io). This includes some users who sign in using single sign-on (SSO). Some users may be able to access Vena through their hub-specific address. We will provide an update as soon as we have more information.

  2. identified Nov 02, 2026, 10:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 02, 2026, 10:55 AM UTC

    This incident has been resolved.

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