Vena Solutions incident

Performance Degradation (ETL jobs/Versioning/Template Refreshes) - US3

Minor Resolved View vendor source →

Vena Solutions experienced a minor incident on March 27, 2026 affecting US3, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 09:18 PM UTC
Resolved
Mar 27, 2026, 11:45 PM UTC
Duration
2h 27m
Detected by Pingoru
Mar 27, 2026, 09:18 PM UTC

Affected components

US3

Update timeline

  1. investigating Mar 27, 2026, 09:18 PM UTC

    We are observing degraded performance impacting ETL jobs/Versioning/Template Refreshes for our customers. Further updates will follow as we work toward resolution

  2. monitoring Mar 27, 2026, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 27, 2026, 11:45 PM UTC

    This incident has been resolved.