Vena Solutions Outage History

Vena Solutions is up right now

Vena Solutions had 31 outages in the last 2 years totaling 129h 23m of downtime — averaging 1.3 incidents per month.

There were 31 Vena Solutions outages since June 10, 2025 totaling 129h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vena.io

Minor October 24, 2025

EU1 - template download error

Detected by Pingoru
Oct 24, 2025, 02:56 PM UTC
Resolved
Oct 24, 2025, 05:06 PM UTC
Duration
2h 9m
Affected: EU1
Timeline · 3 updates
  1. investigating Oct 24, 2025, 02:56 PM UTC

    We are investigating an issue affecting downloading templates on the EU1 hub. Our support teams are engaged, and we will keep you updated on our progress.

  2. identified Oct 24, 2025, 04:26 PM UTC

    The team has identified the root cause of the problem impacting template downloads and is working diligently to restore normal functionality as soon as possible.

  3. resolved Oct 24, 2025, 05:06 PM UTC

    The problem impacting template functionality has been fully resolved. Service is now operating normally.

Read the full incident report →

Minor October 23, 2025

ETL Jobs performance in US5

Detected by Pingoru
Oct 23, 2025, 03:37 PM UTC
Resolved
Oct 23, 2025, 05:18 PM UTC
Duration
1h 41m
Affected: US5
Timeline · 3 updates
  1. investigating Oct 23, 2025, 03:37 PM UTC

    We are currently investigating an issue impacting ETL job performance in our US5 hub, resulting in delayed or slow data processing.

  2. monitoring Oct 23, 2025, 04:12 PM UTC

    Our team has identified the cause of the issue affecting ETL job performance in the US5 hub and is actively working to resolve it. Our support teams are engaged and we will keep you updated on our progress.

  3. resolved Oct 23, 2025, 05:18 PM UTC

    The issue affecting ETL job performance in the US5 hub has been resolved. Our teams have confirmed that services are operating normally. Thank you for your patience while we worked to restore stability

Read the full incident report →

Critical September 12, 2025

Vena US5 Currently Unavailable

Detected by Pingoru
Sep 12, 2025, 02:44 PM UTC
Resolved
Sep 12, 2025, 03:14 PM UTC
Duration
30m
Affected: US5
Timeline · 4 updates
  1. investigating Sep 12, 2025, 02:44 PM UTC

    Users in US5 are currently unable to access Vena. Our support teams are working on the issue and we will provide updates as progress is made

  2. investigating Sep 12, 2025, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 12, 2025, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2025, 03:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2025

Users may see an extra “Accept and Continue” step in Excel reports due to a Microsoft issue affecting all add-ins. Vena templates remain usable

Detected by Pingoru
Sep 05, 2025, 09:23 PM UTC
Resolved
Sep 08, 2025, 07:46 PM UTC
Duration
2d 22h
Affected: US1US2US3US4US5EU1EU2EU3CA3CA4SS
Timeline · 4 updates
  1. investigating Sep 05, 2025, 09:23 PM UTC

    Some users may see an extra “Accept and Continue” prompt when opening Vena reports in Excel. This is a result of a wider issue currently affecting all Office add-ins, not just Vena. The good news: this does not affect your ability to use Vena. Once you accept the prompt, you can continue working as normal. We’re monitoring this closely and working with the appropriate teams at Microsoft to restore the usual seamless experience.

  2. identified Sep 05, 2025, 09:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 08, 2025, 03:30 PM UTC

    The issue with the “Accept and Continue” prompt has been addressed. We are currently monitoring and validating to ensure it is fully resolved and will provide a final confirmation soon.

  4. resolved Sep 08, 2025, 07:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 28, 2025

V365 Processing Errors

Detected by Pingoru
Aug 28, 2025, 07:02 PM UTC
Resolved
Aug 30, 2025, 12:01 AM UTC
Duration
1d 4h
Affected: US1US2US3US4US5EU1EU2EU3CA3CA4SS
Timeline · 3 updates
  1. investigating Aug 28, 2025, 07:02 PM UTC

    We are currently investigating an issue with V365 that is causing errors during file processing. Our support teams are engaged and we will keep you updated on our progress.

  2. monitoring Aug 28, 2025, 10:04 PM UTC

    The investigation is still ongoing, and we will continue to monitor this issue.

  3. resolved Aug 30, 2025, 12:01 AM UTC

    This incident has been resolved.

Read the full incident report →