Vena Solutions incident

Issues with save operations back to Vena.

Resolved after 1 hour 52 minutes, affecting US1 and US2 and 1 more, on October 24, 2026.

monitoring Oct 24, 2026, 01:52 AM UTC

A fix has been implemented, and we are monitoring the results.

Started
Oct 24, 2026, 01:14 AM UTC
Resolved
Oct 24, 2026, 03:06 AM UTC
Duration
1h 52m
Detected by Pingoru
Oct 24, 2026, 01:14 AM UTC

Affected components

US1US2US3US4EU1EU2CA3SS

Update timeline

  1. investigating Oct 24, 2026, 01:14 AM UTC

    We are currently investigating an error with save operations, our support team is engaged and currently investigating the issue.

  2. investigating Oct 24, 2026, 01:14 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 24, 2026, 01:52 AM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Oct 24, 2026, 03:06 AM UTC

    This incident has been resolved.

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