Veeva Outage History
Veeva is up right nowPingoru has recorded 173 incidents for Veeva: 173 in the last 12 months and 74 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 42 of 720 (6%) |
| May 2026 | 24 | 104 of 744 (14%) |
| June 2026 | 17 | 59 of 720 (8%) |
| July 2026 | 31 | 403 of 744 (54%) |
| August 2026 | 25 | 177 of 744 (24%) |
| September 2026 | 32 | 542 of 720 (75%) |
| October 2026 | 11 | 25 of 588 (4%) |
Incidents, newest first
Major July 7, 2026 Service Notice – Quick Counts Temporarily Unavailable (Resolved) 4h 54m Veeva Compass, Veeva Compass, Veeva Compass
Started Jul 07, 2026, 12:30 PM UTC· resolved Jul 07, 2026, 05:24 PM UTC
- identified Jul 07, 2026, 12:30 PM UTC
Between 8:30 AM and 12:00 PM ET today, Quick Counts were temporarily unavailable in the Compass Portal. The issue has been resolved and Quick Counts are fully functional.
- resolved Jul 07, 2026, 05:24 PM UTC
The issue has been resolved and Quick Counts are fully functional.
Notice July 3, 2026 CDB Data Workbench Maintenance 26R1.4.3 HF- No expected downtime – cdb-1002, cdb-2004, Veeva CDMS, Veeva CDMS and 37 more
Started Jul 03, 2026, 02:00 AM UTC· resolved Jul 03, 2026, 02:00 AM UTC
- investigating Jul 03, 2026, 02:00 AM UTC
There is a 26R1.4.3 maintenance release scheduled for the CDB Data Workbench on July 2nd at 7:00 PM PT for CDB PODs: CDB- 1002, CDB- 2004, CDB- 1004, CDB- 2002, CDB- 3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice July 2, 2026 CDB Data Workbench Maintenance 26R1.0.31 HF- No expected downtime – Veeva CDMS, Veeva CDMS, CDMS-US, CDMS-EU and 150 more
Started Jul 02, 2026, 02:00 AM UTC· resolved Jul 02, 2026, 02:00 AM UTC
- investigating Jul 02, 2026, 02:00 AM UTC
There is a 26R1.0.31 maintenance release scheduled for the CDB Data Workbench on July 1st at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice July 2, 2026 Veeva EDC Maintenance 26R1.4.3 - No expected downtime – Veeva CDMS, VV3-3134, Veeva CDMS, CDMS-US and 40 more
Started Jul 02, 2026, 02:00 AM UTC· resolved Jul 02, 2026, 02:00 AM UTC
- investigating Jul 02, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.4.3 When: Wednesday, July 1, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Major June 30, 2026 Vault Performance Degradation on POD VV1-4020 3h Vault CRM, Vault CRM, VCRM-US PROD, Vault CRM and 11 more
Started Jun 30, 2026, 10:48 AM UTC· resolved Jun 30, 2026, 01:48 PM UTC
- investigating Jun 30, 2026, 10:48 AM UTC
Veeva Vault POD VV1-4020 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 30, 2026, 12:13 PM UTC
Veeva Vault POD VV1-4020 is currently experiencing a service degradation. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 30, 2026, 01:17 PM UTC
Veeva Vault POD VV1-4020 is still experiencing a service degradation. Veeva engineering teams are continuing to work to return the service to normal as quickly as possible.
- resolved Jun 30, 2026, 01:48 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major June 29, 2026 Veeva CRM Scheduled Jobs Degradation 3d 10h EU Region, CRM-20, EU Region, AP Region and 56 more
Started Jun 29, 2026, 01:41 PM UTC· resolved Jul 03, 2026, 12:39 AM UTC
- investigating Jun 29, 2026, 01:41 PM UTC
Veeva CRM team has noticed that some scheduled jobs, such as MCCP, are failing to run. Engineering is investigating the issue.
- investigating Jul 02, 2026, 11:36 PM UTC
Engineering has applied a solution. We're continuing to monitor the jobs.
- resolved Jul 03, 2026, 12:39 AM UTC
Incident has been resolved
Notice June 25, 2026 Veeva EDC Maintenance 26R1.0.29 - No expected downtime – CDMS-AP, CDMS-US, Veeva Vault, Vault-US PODs and 141 more
Started Jun 25, 2026, 02:00 AM UTC· resolved Jun 25, 2026, 02:00 AM UTC
- investigating Jun 25, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.29 When: Wednesday, June 24, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1216, VV1-1217, VV1-1222, VV1-1223, VV1-1225, VV2-2092, VV2-2142, VV2-2163, VV2-2164, VV2-2165, VV3-3121, VV3-3136 Please read the 26R1 Release Notes for additional release details.
Major June 23, 2026 RTSM On Premise Outage 2h 32m Veeva RTSM, Veeva RTSM on Prem, Veeva RTSM, Veeva RTSM on Prem and 2 more
Started Jun 23, 2026, 08:48 AM UTC· resolved Jun 23, 2026, 11:20 AM UTC
- identified Jun 23, 2026, 08:48 AM UTC
Please be advised that Veeva RTSM experienced a temporary service disruption on Tuesday, 23 March 2026, during the following window: 🕐 4:48 AM - 7:20 AM EST
- resolved Jun 23, 2026, 11:20 AM UTC
Affected On Premise RTSM systems are operating normally.
Notice June 22, 2026 Veeva Vault Maintenance - MySQL 26R1.4 Upgrade – VV1-1178, VV1-1203, Vault-EU PODs, Vault-AP PODs and 38 more
Started Jun 22, 2026, 05:00 PM UTC· resolved Jun 22, 2026, 05:00 PM UTC
- investigating Jun 22, 2026, 05:00 PM UTC
Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R1.4 When: APAC - Monday, June 22 at 10:00 am PDT / June 23 at 2:00 am JST EU/US - Monday, June 22 at 5:00 pm PDT / June 23 at 2:00 am CEST Estimated Duration: 90 minutes Affected PODs: Limited Release PODs VV3-33, VV2-2087, VV2-28, VV1-1135, VV1-21, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1220, VV1-20, VV1-5, VV1-6, VV1-1, VV1-1203, VV1-23, VV1-3 Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
Major June 22, 2026 Veeva CRM - Microsoft Integration Impairment 4h 35m US Region, CRM-03, CRM-04, CRM-05 and 44 more
Started Jun 22, 2026, 01:25 PM UTC· resolved Jun 22, 2026, 06:00 PM UTC
- investigating Jun 22, 2026, 01:25 PM UTC
Veeva CRM team has noticed that Microsoft Integrations are being impaired. Engineering is investigating the issue.
- resolved Jun 22, 2026, 06:00 PM UTC
Incident has been resolved
Notice June 19, 2026 CDB Data Workbench Maintenance 26R1.0.27 HF- No expected downtime – Veeva CDMS, CDMS-US, CDMS-EU, CDMS-AP and 23 more
Started Jun 19, 2026, 02:00 AM UTC· resolved Jun 19, 2026, 02:00 AM UTC
- investigating Jun 19, 2026, 02:00 AM UTC
There is a 26R1.0.27 maintenance release scheduled for the CDB Data Workbench on June 18th at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Major June 19, 2026 Vault CRM Push Notification Issue 17h 15m VCRM-US SBX, VV1-1167, VV1-4001, VV1-4002 and 76 more
Started Jun 19, 2026, 12:23 AM UTC· resolved Jun 19, 2026, 05:38 PM UTC
- investigating Jun 19, 2026, 12:23 AM UTC
We are currently investigating an issue where push notifications are not being delivered. Our engineering team is actively working to identify the root cause and restore functionality.
- investigating Jun 19, 2026, 04:51 AM UTC
Update: Notifications on production instances are being delivered. Engineering is still investigating the issue on sandbox instances
- resolved Jun 19, 2026, 05:38 PM UTC
Notifications on sandbox instances are now being delivered
Notice June 18, 2026 Veeva Vault Maintenance - Authentication Server 26R1.4 Upgrade – VV3-6000, VV1-1187, VV1-1179, VV2-2144 and 1364 more
Started Jun 18, 2026, 12:00 AM UTC· resolved Jun 18, 2026, 12:00 AM UTC
- investigating Jun 18, 2026, 12:00 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R1.4 Upgrade When: Wednesday, June 17 at 5:00 pm PDT (June 18 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product
Notice June 16, 2026 Veeva Vault Maintenance Notification - MySQL Maintenance – Veeva Vault, VV1-1, Vault-US PODs, Veeva Vault and 8 more
Started Jun 16, 2026, 04:00 PM UTC· resolved Jun 16, 2026, 04:00 PM UTC
- investigating Jun 16, 2026, 04:00 PM UTC
Veeva Vault Maintenance Notification Online maintenance will be performed on a limited release POD. There is no expected downtime, however, a short service interruption may be experienced. When: Tuesday, June 16 at 9:00 am PDT What: Veeva Vault MySQL Maintenance Estimated Duration: 60 minutes Affected PODs: Vault Limited Release POD VV1-1 Click here to learn how to find your Vault POD. For updates regarding system availability, please refer to the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support. Reference: DEV-1103576
Notice June 11, 2026 Veeva EDC Maintenance 26R1.0.25 - No expected downtime – CDMS-AP, VV1-1090, VV1-1127, VV1-1139 and 141 more
Started Jun 11, 2026, 02:00 AM UTC· resolved Jun 11, 2026, 02:00 AM UTC
- investigating Jun 11, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.25 When: Wednesday, June 10, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Notice June 8, 2026 Veeva Vault Maintenance - MySQL 26R1.3 Upgrade – Vault-EU PODs, Vault-EU PODs, VV1-1, VV3-33 and 59 more
Started Jun 08, 2026, 05:00 PM UTC· resolved Jun 08, 2026, 05:00 PM UTC
- investigating Jun 08, 2026, 05:00 PM UTC
Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R1.3 When: APAC - Monday, June 8 at 10:00 am PDT / June 9 at 2:00 am JST EU/US - Monday, June 8 at 5:00 pm PDT / June 9 at 2:00 am CEST Estimated Duration: 90 minutes Affected PODs: Limited Release PODs VV3-33, VV2-2087, VV2-28, VV1-1135, VV1-21, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1220, VV1-20, VV1-5, VV1-6, VV1-1, VV1-1203, VV1-23, VV1-3 Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
Notice June 4, 2026 CDB Data Workbench Maintenance 26R1.0.23 HF- No expected downtime – CDMS-EU, CDMS-AP, cdb-1, cdb-101 and 158 more
Started Jun 04, 2026, 02:00 AM UTC· resolved Jun 04, 2026, 02:00 AM UTC
- investigating Jun 04, 2026, 02:00 AM UTC
There is a 26R1.0.23 maintenance release scheduled for the CDB Data Workbench on June 3rd at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice June 4, 2026 Veeva EDC Maintenance 26R1.2.9 - No expected downtime – Veeva Vault, Vault-EU PODs, Veeva Vault, Veeva CDMS and 26 more
Started Jun 04, 2026, 02:00 AM UTC· resolved Jun 04, 2026, 02:00 AM UTC
- investigating Jun 04, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.2.9 When: Wednesday, June 3, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2-2155 Please read the 26R1 Release Notes for additional release details.
Notice June 4, 2026 Veeva Vault Maintenance - Authentication Server 26R1.3 Upgrade – Vault CRM Align, Veeva SiteVault, eCOA Vault, VV1-1179 and 1701 more
Started Jun 04, 2026, 12:00 AM UTC· resolved Jun 04, 2026, 12:00 AM UTC
- investigating Jun 04, 2026, 12:00 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R1.3 Upgrade When: Wednesday, June 3 at 5:00 pm PDT (June 4 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product
Major June 3, 2026 Vault Service Disruption on POD VV2-5006 18m Vault CRM, VCRM-EU SBX, VV2-5006, Vault CRM and 11 more
Started Jun 03, 2026, 12:42 PM UTC· resolved Jun 03, 2026, 01:00 PM UTC
- investigating Jun 03, 2026, 12:42 PM UTC
Veeva Vault POD VV2-5006 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 03, 2026, 12:50 PM UTC
Veeva Vault POD VV2-5006 has a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Jun 03, 2026, 01:00 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 29, 2026 Vault Performance Degradation on POD VV1-4011 9m VV1-4011, Vault CRM, VCRM-US PROD
Started May 29, 2026, 09:45 PM UTC· resolved May 29, 2026, 09:54 PM UTC
- investigating May 29, 2026, 09:45 PM UTC
Veeva Vault POD VV1-4011 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 29, 2026, 09:54 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 29, 2026 Vault Performance Degradation on PODs VV3-6003, VV2-5005 30m VV3-6003, VCRM-EU PROD, Vault CRM, VCRM-AP PROD and 1 more
Started May 29, 2026, 08:00 AM UTC· resolved May 29, 2026, 08:30 AM UTC
- investigating May 29, 2026, 08:00 AM UTC
Veeva Vault POD VV3-6003, VV2-5005 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 29, 2026, 08:30 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 27, 2026 Vault CRM - Online Performance Degredation 13h 23m VV2-5005, Vault CRM, VCRM-EU PROD, VCRM-EU PROD and 17 more
Started May 27, 2026, 06:05 PM UTC· resolved May 28, 2026, 07:28 AM UTC
- investigating May 27, 2026, 06:05 PM UTC
Vault CRM POD 5005 is currently experiencing performance degradation. The Engineering team is actively investigating the issue and working toward a resolution. We will provide additional updates as more information becomes available.
- resolved May 28, 2026, 07:28 AM UTC
POD 5005 is now fully available with all services operating normally.
Notice May 22, 2026 Veeva EDC Maintenance 26R1.0.21 - No expected downtime – Veeva CDMS, Veeva Vault, Vault-US PODs, CDMS-US and 27 more
Started May 22, 2026, 01:17 PM UTC· resolved May 22, 2026, 01:17 PM UTC
- investigating May 22, 2026, 01:17 PM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.21 When: Wednesday, May 27, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Major May 19, 2026 Vault CRM AI Performance Issues - US Region 2h 31m VV1-4016, VV1-4002, VV1-4004, VCRM-US PROD and 164 more
Started May 19, 2026, 03:49 PM UTC· resolved May 19, 2026, 06:20 PM UTC
- investigating May 19, 2026, 03:49 PM UTC
We are currently investigating intermittent issues affecting AI related services hosted in the AWS US region. Some customers may experience degraded performance or temporary disruptions. Our team is actively monitoring the situation and working to minimize impact. We will provide updates as more information becomes available.
- resolved May 19, 2026, 06:20 PM UTC
AWS has confirmed recovery for their AI services in the AWS US Region. Customers should now see Vault CRM AI products operating normally.