Veeva experienced a major incident on June 30, 2026 affecting Vault CRM and Vault CRM and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 10:48 AM UTC
Veeva Vault POD VV1-4020 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 30, 2026, 12:13 PM UTC
Veeva Vault POD VV1-4020 is currently experiencing a service degradation. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 30, 2026, 01:17 PM UTC
Veeva Vault POD VV1-4020 is still experiencing a service degradation. Veeva engineering teams are continuing to work to return the service to normal as quickly as possible.
- resolved Jun 30, 2026, 01:48 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.