Is Veeva down?

Last checked 1m ago
Current status
Veeva is having a partial outage

Active incident: SSO Login Failures Across some Vault Environments

Official status page: https://trust.veeva.com · Polled every 5 minutes · 1002 components tracked

Veeva is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time Veeva status, recent outages, and incident history — pulled directly from Veeva's official status page at https://trust.veeva.com every 5 minutes. Pingoru tracks 1002 Veeva services and has captured 195 incidents in the last 90 days (98.41% uptime). Get email, Slack, Discord, or webhook alerts the moment Veeva reports a new incident — free for 5 monitors, no credit card.

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Veeva uptime 98.41% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 12h 5m
    Started Jul 31, 2026, 03:00 AM UTC
    Veeva CDMSSiteVault-USVCRM-US PRODeCOA Vault-USVCRMA-US PRODVV3-3125VV3-6000VCRM-US SBXVCRM-EU PRODVV2-5000
    Timeline · 2 updates
    • investigating · Jul 31, 2026, 03:00 AM UTC

      Investigating: SSO Login Failures Across some Vault Environments Issue Summary: We are currently investigating an issue where users are unable to log into Vault via Single Sign-On (SSO). This was caused by the new SSO Certificate being applied to Vault settings earlier than announced. (For reference, see Veeva Release Notes.) Immediate Workaround (Vault Admins): Vault Domain/System Administrators can restore user logins immediately by logging into Vault and reverting the Single Sign-On (SSO) Profile configuration back to the previous (old) certificate. Please reference https://rn.veevavault.help/en/gr/certificate-rollover/#rollback. We apologize for the disruption and will provide another update by 1:30 am PT as the engineering team is currently assessing if any further corrective action will be taken.

    • monitoring · Jul 31, 2026, 08:20 AM UTC

      Latest Update: Our engineering team has completed their assessment, and no further action will be applied by Veeva. To avoid further disruption, the new SAML certificate will remain active on Vault configurations. Direct email communications have been sent regarding this incident and next steps. Restoring User Access (Immediate Workaround): Vault Domain Administrators can immediately restore login access for their users using one of two options: Option 1 (Complete Transition): Update your Identity Provider (IdP) configuration to trust the new SAML certificate. This will align your IdP with Vault's active setting and permanently resolve the issue. Option 2 (Revert Vault Setting): Log into Vault using local/non-SSO credentials and manually revert the SAML Profile configuration back to the previous (old) certificate under Admin > Settings > SAML Profiles. Detailed instructions and guidance remain available in Vault Help. If you are an administrator requiring login assistance or support with your SAML configuration, please submit a high-priority ticket with Veeva Product Support. We sincerely apologize for the disruption caused by this premature update. This ticket will be closed on 7/31 at 10:00 am PT.

    Latest: Latest Update: Our engineering team has completed their assessment, and no further action will be applied by Veeva. To avoid further disruption, the new SAML certificate will remai…

Recent outages & incidents

Past 90 days
  1. Resolved 5h 45m
    Started Jul 29, 2026, 09:00 PM UTC · Resolved Jul 30, 2026, 02:45 AM UTC
    Veeva MultiChannel & IntegrationsMC-01MC-20MC-30
    Timeline · 1 update
    • investigating · Jul 29, 2026, 09:00 PM UTC

      Veeva CRM team has noticed an increased amount of Multichannel jobs failing. Engineering is investigating the issue.

    Latest: Veeva CRM team has noticed an increased amount of Multichannel jobs failing. Engineering is investigating the issue.

  2. Resolved 23h 17m
    Started Jul 28, 2026, 02:56 PM UTC · Resolved Jul 29, 2026, 02:13 PM UTC
    Veeva CompassVeeva Compass
    Timeline · 1 update
    • identified · Jul 28, 2026, 02:56 PM UTC

      Veeva Compass is currently experiencing a delay in today’s daily job processing. As a result, recurring daily jobs will run later than their scheduled start times. A Trust update will be posted once daily jobs are initiated.

    Latest: Veeva Compass is currently experiencing a delay in today’s daily job processing. As a result, recurring daily jobs will run later than their scheduled start times. A Trust update w…

  3. Resolved 24m
    Started Jul 20, 2026, 01:15 PM UTC · Resolved Jul 20, 2026, 01:39 PM UTC
    VV2-2098Vault-EU PODsVeeva Vault
    Timeline · 1 update
    • identified · Jul 20, 2026, 01:15 PM UTC

      Veeva Vault POD VV2-2098 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

    Latest: Veeva Vault POD VV2-2098 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

  4. Resolved 4h 54m
    Started Jul 07, 2026, 12:30 PM UTC · Resolved Jul 07, 2026, 05:24 PM UTC
    Veeva Compass
    Timeline · 2 updates
    • identified · Jul 07, 2026, 12:30 PM UTC

      Between 8:30 AM and 12:00 PM ET today, Quick Counts were temporarily unavailable in the Compass Portal. The issue has been resolved and Quick Counts are fully functional.

    • resolved · Jul 07, 2026, 05:24 PM UTC

      The issue has been resolved and Quick Counts are fully functional.

    Latest: The issue has been resolved and Quick Counts are fully functional.

  5. Resolved
    Started Jul 03, 2026, 02:00 AM UTC · Resolved Jul 03, 2026, 02:00 AM UTC
    cdb-1002cdb-2004Veeva CDMSCDMS-EUCDMS-APcdb-3002cdb-2002cdb-1004Veeva CDMSCDMS-US
    Timeline · 1 update
    • investigating · Jul 03, 2026, 02:00 AM UTC

      There is a 26R1.4.3 maintenance release scheduled for the CDB Data Workbench on July 2nd at 7:00 PM PT for CDB PODs: CDB- 1002, CDB- 2004, CDB- 1004, CDB- 2002, CDB- 3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.

    Latest: There is a 26R1.4.3 maintenance release scheduled for the CDB Data Workbench on July 2nd at 7:00 PM PT for CDB PODs: CDB- 1002, CDB- 2004, CDB- 1004, CDB- 2002, CDB- 3002 Approxima…

See the full Veeva outage history

46 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 51 incidents View full outage history →