Veeva experienced a major incident on June 3, 2026 affecting Vault CRM and VCRM-EU SBX and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Vault CRMVCRM-EU SBXVV2-5006Vault CRMVCRM-EU SBXVV2-5006
Update timeline
- investigating Jun 03, 2026, 12:42 PM UTC
Veeva Vault POD VV2-5006 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified Jun 03, 2026, 12:50 PM UTC
Veeva Vault POD VV2-5006 has a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Jun 03, 2026, 01:00 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.