Veeva experienced a major incident on May 27, 2026 affecting Vault CRM and VCRM-EU PROD and 1 more component, lasting 14h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Vault CRMVCRM-EU PRODVV2-5005
Update timeline
- investigating May 27, 2026, 06:05 PM UTC
Vault CRM POD 5005 is currently experiencing performance degradation. The Engineering team is actively investigating the issue and working toward a resolution. We will provide additional updates as more information becomes available.