Veeva experienced a major incident on May 27, 2026 affecting VV2-5005 and Vault CRM and 1 more component, lasting 13h 23m. The incident has been resolved; the full update timeline is below.
Affected components
VV2-5005Vault CRMVCRM-EU PRODVCRM-EU PRODVault CRMVCRM-EU PRODVV2-5005VV2-5005Vault CRMVault CRM
Update timeline
- investigating May 27, 2026, 06:05 PM UTC
Vault CRM POD 5005 is currently experiencing performance degradation. The Engineering team is actively investigating the issue and working toward a resolution. We will provide additional updates as more information becomes available.
- resolved May 28, 2026, 07:28 AM UTC
POD 5005 is now fully available with all services operating normally.