Veeva Outage History
Veeva is up right nowPingoru has recorded 173 incidents for Veeva: 173 in the last 12 months and 74 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 42 of 720 (6%) |
| May 2026 | 24 | 104 of 744 (14%) |
| June 2026 | 17 | 59 of 720 (8%) |
| July 2026 | 31 | 403 of 744 (54%) |
| August 2026 | 25 | 177 of 744 (24%) |
| September 2026 | 32 | 542 of 720 (75%) |
| October 2026 | 11 | 26 of 589 (4%) |
Incidents, newest first
Major May 14, 2026 Vault Service Disruption on POD VV1-1126 13m Veeva Vault, Vault-US PODs, Veeva Vault, Vault-US PODs and 5 more
Started May 14, 2026, 05:24 PM UTC· resolved May 14, 2026, 05:37 PM UTC
- identified May 14, 2026, 05:24 PM UTC
Veeva Vault POD VV1-1126 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 14, 2026, 05:37 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice May 14, 2026 CDB Data Workbench Maintenance 26R1.0.19 HF- No expected downtime – CDMS-US, CDMS-EU, CDMS-AP, Veeva CDMS and 104 more
Started May 14, 2026, 02:00 AM UTC· resolved May 14, 2026, 02:00 AM UTC
- investigating May 14, 2026, 02:00 AM UTC
There is a 26R1.0.19 maintenance release scheduled for the CDB Data Workbench on May 13th at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice May 14, 2026 Veeva EDC Maintenance 26R1.0.19 - No expected downtime – Veeva Vault, Vault-US PODs, Veeva Vault, Vault-US PODs and 120 more
Started May 14, 2026, 02:00 AM UTC· resolved May 14, 2026, 02:00 AM UTC
- investigating May 14, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.19 When: Wednesday, May 13, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Notice May 13, 2026 Veeva CRM - Windows and Mac Desktop Login Issue – Veeva CRM, US Region, EU Region, AP Region and 32 more
Started May 13, 2026, 03:20 AM UTC· resolved May 13, 2026, 03:20 AM UTC
- investigating May 13, 2026, 03:20 AM UTC
Veeva team is aware of a login issue affecting Windows and Mac Desktop app users on builds prior to 261.0.201. If you are unable to log in, please uninstall and reinstall the app to version 261.0.201 to resolve the issue. Users who are currently logged in on an older build will receive a prompt to complete a required update.
Major May 11, 2026 Vault Service Disruption on POD VV1-4000 32m Vault CRM, VCRM-US PROD, VV1-4000, Vault CRM and 2 more
Started May 11, 2026, 05:10 PM UTC· resolved May 11, 2026, 05:42 PM UTC
- identified May 11, 2026, 05:10 PM UTC
Veeva Vault POD VV1-4000 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 11, 2026, 05:42 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 8, 2026 Vault Service Disruption on POD VV1-1150 3d 13h VV1-1150, Veeva Vault, Vault-US PODs, Veeva Vault and 2 more
Started May 08, 2026, 03:30 AM UTC· resolved May 11, 2026, 04:31 PM UTC
- identified May 08, 2026, 03:30 AM UTC
Veeva Vault POD VV1-1150 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 05:49 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
- resolved May 11, 2026, 04:31 PM UTC
Below is the original Trust notification that was posted on the main Trust page from May 7-11. We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7. While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation. For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard. We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available. May 7, 11:00 pm PT Update: The remaining impacted PODs are currently recovering and should be available shortly: VV1-1150, VV1-1176, & VV1-1181. We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT. May 7, 11:55 pm PT Update: The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT. Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue. If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring. May 8, 11:50 am PT Update: Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.
Major May 8, 2026 Vault Performance Degradation on POD VV1-16 3d 13h VV1-16, Veeva Vault, Vault-US PODs, VV1-16 and 2 more
Started May 08, 2026, 03:08 AM UTC· resolved May 11, 2026, 04:41 PM UTC
- investigating May 08, 2026, 03:08 AM UTC
Veeva Vault POD VV1-16 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 06:56 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
- resolved May 11, 2026, 04:41 PM UTC
Below is the original Trust notification that was posted on the main Trust page from May 7-11. We are investigating reports of service disruption and increased latency affecting certain Veeva US PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues that started around 5:15 pm PT on Thursday, May 7. While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation. For the latest updates regarding the underlying infrastructure, please visit the AWS Health Dashboard. We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available. May 7, 11:00 pm PT Update: The remaining impacted PODs are currently recovering and should be available shortly: VV1-1150, VV1-1176, & VV1-1181. We will continue to monitor the AWS issue and provide any relevant updates by 12:00 am PT. May 7, 11:55 pm PT Update: The 3 PODs which experienced extended downtime were confirmed to be online by 11:05 pm PT. Based on the latest status from AWS, we expect no further impacts however we are currently monitoring an intermittent performance issue with VV1-16, as a separate issue. If no further issues occur, we will mark this status as resolved after ~12 hours of monitoring. May 8, 11:50 am PT Update: Following 12 hours of stable performance and no further impact to our US-EAST-1 PODs, we are marking this incident as resolved. The performance issue previously affecting VV1-16 was resolved at 12:00 am PT. We will continue to monitor AWS's ongoing infrastructure recovery as a precaution. Thank you for your patience and we apologize for the inconvenience.
Notice May 8, 2026 CDB Data Workbench Maintenance 26R1.0.15 HF- No expected downtime – cdb-1, cdb-101, cdb-201, cdb-3 and 23 more
Started May 08, 2026, 02:00 AM UTC· resolved May 08, 2026, 02:00 AM UTC
- investigating May 08, 2026, 02:00 AM UTC
There is a 26R1.0.15 maintenance release scheduled for the CDB Data Workbench on May 7th at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Major May 8, 2026 Vault Service Disruption on POD VV1-16 47m VV1-16, Veeva Vault, Vault-US PODs, VV1-16 and 2 more
Started May 08, 2026, 01:20 AM UTC· resolved May 08, 2026, 02:07 AM UTC
- identified May 08, 2026, 01:20 AM UTC
Veeva Vault POD VV1-16 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 02:07 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice May 8, 2026 Possible Service Disruption: Multiple PODs – US-EAST-1 Region – Vault CRM Align, VV1-3, VV1-5, VV1-6 and 182 more
Started May 08, 2026, 01:00 AM UTC· resolved May 08, 2026, 01:00 AM UTC
- investigating May 08, 2026, 01:00 AM UTC
We are investigating reports of service disruption and increased latency affecting certain Veeva PODs. This issue is related to an ongoing AWS regional event in the US-EAST-1 (N. Virginia) region involving power and cooling issues. While the impact may be intermittent, we are closely monitoring all PODs in this region. We will provide specific status updates for any individual PODs experiencing confirmed downtime or significant service degradation. For the latest updates regarding the underlying infrastructure, please visit the . We apologize for any inconvenience this may cause to your operations. We will provide another update by 11:00 pm PT or as soon as more information becomes available.
Major May 8, 2026 Vault Service Disruption on POD VV1-1140 8m Veeva Vault, Vault-US PODs, VV1-1140, VV1-1140 and 2 more
Started May 08, 2026, 12:52 AM UTC· resolved May 08, 2026, 01:00 AM UTC
- identified May 08, 2026, 12:52 AM UTC
Veeva Vault POD VV1-1140 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 01:00 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 8, 2026 Vault Service Disruption on POD VV1-1167 11m Vault CRM, VCRM-US SBX, VV1-1167, Vault CRM and 2 more
Started May 08, 2026, 12:29 AM UTC· resolved May 08, 2026, 12:40 AM UTC
- identified May 08, 2026, 12:29 AM UTC
Veeva Vault POD VV1-1167 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 12:40 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major May 8, 2026 Vault Service Disruption on POD VV1-1149 17m Veeva Vault, Vault-US PODs, VV1-1149, VV1-1149 and 2 more
Started May 08, 2026, 12:04 AM UTC· resolved May 08, 2026, 12:21 AM UTC
- identified May 08, 2026, 12:04 AM UTC
Veeva Vault POD VV1-1149 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved May 08, 2026, 12:21 AM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice May 7, 2026 Veeva EDC Maintenance 26R1.0.15 - No expected downtime – VV2-2163, Veeva CDMS, Veeva Vault, Veeva CDMS and 89 more
Started May 07, 2026, 02:00 AM UTC· resolved May 07, 2026, 02:00 AM UTC
- investigating May 07, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.15 When: Wednesday, May 06, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Notice May 6, 2026 Veeva Safety Maintenance Release Notification – Veeva Vault, Veeva Vault, Vault-US PODs, Veeva Vault and 8 more
Started May 06, 2026, 07:00 PM UTC· resolved May 06, 2026, 07:00 PM UTC
- investigating May 06, 2026, 07:00 PM UTC
Veeva Safety Maintenance Release Notification Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced. When : Wednesday, May 6 at 12:00 pm PDT What : POD Infrastructure maintenance Estimated Duration: 60 minutes Affected PODs: Safety General Release POD VV1-1157 Click here to learn how to find your Vault POD. For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1070930
Notice May 6, 2026 SiteVault Maintenance Release Notification – Veeva SiteVault, SiteVault-US, VV1-1082, VV3-3122 and 28 more
Started May 06, 2026, 02:30 PM UTC· resolved May 06, 2026, 02:30 PM UTC
- investigating May 06, 2026, 02:30 PM UTC
SiteVault Maintenance Release Notification Online maintenance will be performed at the times and on the PODs listed below. There is no expected downtime; however, a short service interruption may be experienced. What: SiteVault 26R1.0.4 Maintenance Release When: Wednesday, May 6 Estimated Downtime: None Affected PODs and Time of Deployment APAC (VV3-3122): 7:30 AM PT (11:30 PM JST) EMEA (VV2-2097): 2:00 PM PT (11:00 PM CEST) US (VV1-1082, VV1-1110): 6:00 PM PT See the Veeva Trust Site for updates regarding system availability. If you have additional questions, email the Site Support team at [email protected].
Notice May 4, 2026 Vault CRM Hotfix - All Regions – VV1-4000, VV1-4019, VV1-4021, VV1-4023 and 194 more
Started May 04, 2026, 02:45 PM UTC· resolved May 04, 2026, 02:45 PM UTC
- investigating May 04, 2026, 02:45 PM UTC
Vault CRM Sandbox and Production instances will be upgraded to the 261.0.21 release for iOS Platforms. Systems are generally available during this time. View Patch Notes
Notice April 30, 2026 CDB Data Workbench Maintenance 26R1.0.13 HF- No expected downtime – cdb-5, Veeva CDMS, CDMS-US, CDMS-EU and 104 more
Started Apr 30, 2026, 02:00 AM UTC· resolved Apr 30, 2026, 02:00 AM UTC
- investigating Apr 30, 2026, 02:00 AM UTC
There is a 26R1.0.13 maintenance release scheduled for the CDB Data Workbench on April 29th at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice April 30, 2026 Veeva EDC Maintenance 26R1.0.13 - No expected downtime – Vault-EU PODs, Veeva CDMS, Veeva Vault, Vault-US PODs and 92 more
Started Apr 30, 2026, 02:00 AM UTC· resolved Apr 30, 2026, 02:00 AM UTC
- investigating Apr 30, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.13 When: Wednesday, April 29, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Notice April 27, 2026 Veeva Vault Maintenance - MySQL 26R1.2 Upgrade – Vault-EU PODs, VV1-3, VV2-28, VV1-5 and 80 more
Started Apr 27, 2026, 05:00 PM UTC· resolved Apr 27, 2026, 05:00 PM UTC
- investigating Apr 27, 2026, 05:00 PM UTC
Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R1.2 When: APAC - Monday, April 27 at 10:00 am PDT / April 28 at 2:00 am JST EU/US - Monday, April 27 at 5:00 pm PDT / April 28 at 2:00 am CEST Estimated Duration: 60 minutes Affected PODs: Limited Release PODs VV3-33, VV2-2087, VV2-28, VV1-1135, VV1-21, VV1-1084, VV1-1120, VV1-1133, VV1-1178, VV1-1220, VV1-20, VV1-5, VV1-6, VV1-1, VV1-1203, VV1-23, VV1-3 Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
Notice April 24, 2026 CDB Data Workbench Maintenance 26R1.0.9 HF- No expected downtime – Veeva CDMS, CDMS-US, CDMS-EU, CDMS-AP and 54 more
Started Apr 24, 2026, 02:00 AM UTC· resolved Apr 24, 2026, 02:00 AM UTC
- investigating Apr 24, 2026, 02:00 AM UTC
There is a 26R1.0.9 maintenance release scheduled for the CDB Data Workbench on April 23rd at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-1002, CDB-1004, CDB-2002, CDB-2004, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Notice April 23, 2026 Veeva EDC Maintenance 26R1.0.9 - No expected downtime – VV1-1215, VV1-1216, VV1-17, VV3-3121 and 64 more
Started Apr 23, 2026, 02:00 AM UTC· resolved Apr 23, 2026, 02:00 AM UTC
- investigating Apr 23, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.9 When: Wednesday, April 22, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV3-3121, VV3- 3136, VV2-2142, VV2-2163, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.
Notice April 23, 2026 Veeva Vault Maintenance - Authentication Server 26R1.2 Upgrade – Vault CRM, Vault CRM Align, Veeva SiteVault, eCOA Vault and 334 more
Started Apr 23, 2026, 12:00 AM UTC· resolved Apr 23, 2026, 12:00 AM UTC
- investigating Apr 23, 2026, 12:00 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R1.2 Upgrade When: Wednesday, April 22 at 5:00 pm PDT (Thursday, April 23 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product
Major April 22, 2026 Vault Performance Degradation on POD VV1-1089 10m Veeva Vault, Vault-US PODs, VV1-1089, VV1-1089 and 2 more
Started Apr 22, 2026, 07:35 PM UTC· resolved Apr 22, 2026, 07:45 PM UTC
- investigating Apr 22, 2026, 07:35 PM UTC
Veeva Vault POD VV1-1089 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 22, 2026, 07:45 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Major April 22, 2026 Vault Service Disruption on POD VV1-1089 8m Veeva Vault, Vault-US PODs, VV1-1089, VV1-1089 and 2 more
Started Apr 22, 2026, 07:00 PM UTC· resolved Apr 22, 2026, 07:08 PM UTC
- identified Apr 22, 2026, 07:00 PM UTC
Veeva Vault POD VV1-1089 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Apr 22, 2026, 07:08 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.