Veeva experienced a major incident on June 19, 2026 affecting VCRM-US SBX and VV1-1167 and 1 more component, lasting 17h 15m. The incident has been resolved; the full update timeline is below.
Affected components
VCRM-US SBXVV1-1167VV1-4001VV1-4002VV1-4004VV1-4006VV1-4007VV1-4009VV1-4010VV1-4012
Update timeline
- investigating Jun 19, 2026, 12:23 AM UTC
We are currently investigating an issue where push notifications are not being delivered. Our engineering team is actively working to identify the root cause and restore functionality.
- investigating Jun 19, 2026, 04:51 AM UTC
Update: Notifications on production instances are being delivered. Engineering is still investigating the issue on sandbox instances
- resolved Jun 19, 2026, 05:38 PM UTC
Notifications on sandbox instances are now being delivered