Veeva experienced a major incident on June 29, 2026 affecting EU Region and CRM-20 and 1 more component, lasting 3d 10h. The incident has been resolved; the full update timeline is below.
Affected components
EU RegionCRM-20EU RegionAP RegionCRM-30Veeva CRMVeeva CRMUS RegionEU RegionAP Region
Update timeline
- investigating Jun 29, 2026, 01:41 PM UTC
Veeva CRM team has noticed that some scheduled jobs, such as MCCP, are failing to run. Engineering is investigating the issue.
- investigating Jul 02, 2026, 11:36 PM UTC
Engineering has applied a solution. We're continuing to monitor the jobs.
- resolved Jul 03, 2026, 12:39 AM UTC
Incident has been resolved