Veeva Outage History
Veeva is up right nowPingoru has recorded 173 incidents for Veeva: 173 in the last 12 months and 74 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 30 | 42 of 720 (6%) |
| May 2026 | 24 | 104 of 744 (14%) |
| June 2026 | 17 | 59 of 720 (8%) |
| July 2026 | 31 | 403 of 744 (54%) |
| August 2026 | 25 | 177 of 744 (24%) |
| September 2026 | 32 | 542 of 720 (75%) |
| October 2026 | 11 | 25 of 588 (4%) |
Incidents, newest first
Notice September 12, 2026 Veeva EDC Maintenance 26R2.0.19 - No expected downtime – VV3-3121, VV2-2152, VV2-2163, Veeva CDMS and 28 more
Started Sep 12, 2026, 12:00 AM UTC· resolved Sep 12, 2026, 12:00 AM UTC
- investigating Sep 12, 2026, 12:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.19 When: Friday, September 11, 5:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Major September 4, 2026 Delay in Veeva Compass Daily Job Processing 38d 1h Veeva Compass, Veeva Compass, Veeva Compass, Veeva Compass and 3 more
Started Sep 04, 2026, 02:22 PM UTC· resolved Oct 12, 2026, 03:38 PM UTC
- investigating Sep 04, 2026, 02:22 PM UTC
Veeva Compass is experiencing a delay in today’s daily data processing and estimated time to process is currently undetermined. As a result, customer daily jobs will remain on their current schedule and there will be no new network data additions for today, Friday September 4th. Veeva engineering teams are working to return the service to normal as quickly as possible.
Major September 3, 2026 Vault Service Disruption on POD VV1-11 27m VV1-11, Veeva Vault, Vault-US PODs, Veeva Vault and 5 more
Started Sep 03, 2026, 03:54 PM UTC· resolved Sep 03, 2026, 04:21 PM UTC
- identified Sep 03, 2026, 03:54 PM UTC
Veeva Vault POD VV1-11 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Sep 03, 2026, 04:21 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.
Notice September 3, 2026 DQS-Data Quality System Maintenance 26R2.0.17 HF- No expected downtime – cdb-1, cdb-3, cdb-5, cdb-7 and 118 more
Started Sep 03, 2026, 02:00 AM UTC· resolved Sep 03, 2026, 02:00 AM UTC
- investigating Sep 03, 2026, 02:00 AM UTC
There is a 26R2.0.17 maintenance release scheduled for the DQS-Data Quality System on September 2nd at 7:00 PM PT for DQS PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.
Notice September 3, 2026 Veeva EDC Maintenance 26R2.0.17 - No expected downtime – VV1-37, VV1-1127, VV1-1139, VV1-1148 and 155 more
Started Sep 03, 2026, 02:00 AM UTC· resolved Sep 03, 2026, 02:00 AM UTC
- investigating Sep 03, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.17 When: Wednesday, September 02, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Major August 30, 2026 Veeva CRM Sandbox - Salesforce Winter '27 Release Issues 8d 21h Veeva CRM, US Region, CRM-03, CRM-04 and 74 more
Started Aug 30, 2026, 07:00 PM UTC· resolved Sep 08, 2026, 04:58 PM UTC
- investigating Aug 30, 2026, 07:00 PM UTC
Veeva CRM team has noticed that some users are unable to login on Sandbox orgs. This is due to Salesforce's Winter '27 update. Veeva has raised a ticket with Salesforce to address this issue.
- investigating Sep 01, 2026, 02:32 AM UTC
We are continuing to work with Salesforce to resolve the issue introduced with their Winter ’27 release that is preventing users from logging in from iPad. Additionally, we have identified another issue affecting users in Sandbox, where some buttons are missing from the Account page. Salesforce has confirmed that this issue is also related to their Winter ’27 release, and we are actively working with them to resolve it.
- investigating Sep 01, 2026, 11:01 PM UTC
We are continuing to work with Salesforce on this issue. Salesforce is looking at why different Orgs are behaving differently when attempting to use the Soap API. For users that need to login to an iPad, you can select the "Use Custom Domain" from the login screen. As we continue to work with Salesforce to investigate this issue, we have identified a solution that has been successful in some Salesforce orgs for Integration Users. Salesforce provides additional information on the relevant API authentication permission here: Salesforce Developers Create a new permission set with the Use Any API Auth system permission enabled, and then assign that permission set to the affected user. Please note that the Use Any API Auth permission is only available when the permission set is created with the License value set to None. In some Salesforce orgs, assigning the permission set may fail with the following error: "Can't assign permission set test_permission_set2 to user Veeva Admin. The user license doesn't allow the permission: Use Any API Auth" We have observed that this workaround can be applied successfully in some orgs but not others, even when the affected users have the same license type. We are continuing to work with Salesforce to better understand the difference in behavior across orgs.
- investigating Sep 02, 2026, 04:32 PM UTC
We have identified an unplanned UVC resulting from the Salesforce Winter ’27 release. Salesforce has confirmed that this behavior is unexpected and plans to publish a Known Issue within the next day. Salesforce has confirmed: “We’ve confirmed there’s a regression where existing sandbox orgs upgraded to Winter ’27 are unexpectedly switching from the Lightning Blue theme (SLDS 1) to the newer Salesforce Cosmos theme (SLDS 2). This is happening even without any admin action.” We will continue working with Salesforce on a resolution. In the meantime, Admins can change the theme setting back to SLDS 1 to restore the expected UI experience.
- investigating Sep 03, 2026, 07:02 PM UTC
Salesforce has provided an additional update on the Cosmos theme. Unfortunately, changing the Theme back does not resolve the issues. We are continuing to work with Salesforce on a resolution. From Salesforce: "At this time, we don't have an alternative workaround to offer for orgs where the theme is already correct and non-adjustable. We understand this is impacting your customer's business processes, and we're treating this as a priority given the number of affected customers. We don't have a fix ETA yet, but we'll continue to push for updates and will let you know as soon as we have more concrete guidance including whether a documented Known Issue will be published."
- investigating Sep 04, 2026, 03:27 PM UTC
Update on the current status for Winter ’27 Salesforce release issues in Sandbox 1. UI Theme Regression — Lightning Blue (SLDS 1) switching to Cosmos (SLDS 2) Salesforce has confirmed their provided workarounds do not fully remove Cosmos UI/functionality changes in Sandbox Orgs. They are working on a fix to resolve this in Sandboxes. In Production Orgs, Salesforce has confirmed they will NOT deploy the Cosmos UI as auto on so this will not affect Production Orgs, however, they continue to review methods to fix Sandboxes. 2. Missing Buttons on the Account Page This is now resolved. We were able to have Salesforce speed up their release date and a fix was deployed last night/this morning to resolve the issue. Some Orgs may still be receiving the fix, however, the majority of Orgs are updated and many customers have already have confirmed the issue is resolved. This is also documented here: Salesforce Known Issue – a02g7000008RQjN 3. Sandbox Login Issues and SOAP API / Integration User Authentication Behavior In Sandbox Orgs, Customers will still need to apply the permission set changes described in earlier posts and if those fail, reach out to Support for an additional manual step that is needed to fully resolve the permission set behavior. In Production Orgs, the Veeva CRM team will be releasing changes to ensure these manual steps are NOT needed in Production (this will also resolve any Sandbox Orgs that haven’t been manually). There may be steps needed by customers, however, this would be a one-time Org change not a permission set per user. Please open support cases if you have additional questions or follow our Connect Post.
- resolved Sep 08, 2026, 04:58 PM UTC
This weekend Salesforce rolled out a fix so the "Use Any API Auth" permission is not needed in Sandbox. All users and integrations should now be working as expected without any further manual changes.
Notice August 29, 2026 Veeva EDC Maintenance 26R2.0.15 - No expected downtime – Veeva CDMS, CDMS-US, VV1-22, VV1-37 and 182 more
Started Aug 29, 2026, 12:00 AM UTC· resolved Aug 29, 2026, 12:00 AM UTC
- investigating Aug 29, 2026, 12:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.15 When: Friday, August 28, 5:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV1-1204, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Notice August 28, 2026 Veeva Vault Maintenance - Authentication Server 26R2.2.10 Upgrade – Veeva CDMS, CDMS-US, cdb-1, cdb-3 and 2410 more
Started Aug 28, 2026, 07:36 PM UTC· resolved Aug 28, 2026, 07:36 PM UTC
- investigating Aug 28, 2026, 07:36 PM UTC
Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2.10 Upgrade When: Monday, August 31 at 4:30 pm PDT (September 1 at 1:30 am CEST / 8:30 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support. Reference: DEV-1218812
Major August 28, 2026 Vault CRM Conversational AI Outage 9h 2m VCRM-EU PROD, VCRM-EU SBX, VCRM-AP PROD, VCRM-AP SBX and 398 more
Started Aug 28, 2026, 07:15 AM UTC· resolved Aug 28, 2026, 04:17 PM UTC
- investigating Aug 28, 2026, 07:15 AM UTC
Vault CRM team has noticed that Conversational AI is unavailable to users. Engineering is investigating the issue.
- investigating Aug 28, 2026, 04:12 PM UTC
A fix has been identified and will be deployed shortley.
- resolved Aug 28, 2026, 04:17 PM UTC
Incident has been resolved
Notice August 26, 2026 Veeva Vault Maintenance - Authentication Server 26R2.2.4 Upgrade – Veeva CDMS, CDMS-US, cdb-1, cdb-3 and 2125 more
Started Aug 26, 2026, 12:30 AM UTC· resolved Aug 26, 2026, 12:30 AM UTC
- investigating Aug 26, 2026, 12:30 AM UTC
Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2.4 Upgrade When: Tuesday, August 25 at 5:30 pm PDT (August 26 at 2:30 am CEST / 9:30 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product.
Notice August 25, 2026 CDB Data Workbench Maintenance 26R2.2.3 HF- No expected downtime – Veeva CDMS, CDMS-US, cdb-1002, CDMS-EU and 21 more
Started Aug 25, 2026, 02:00 AM UTC· resolved Aug 25, 2026, 02:00 AM UTC
- investigating Aug 25, 2026, 02:00 AM UTC
There is a 26R2.2.3 maintenance release scheduled for the CDB Data Workbench on August 24th at 7:00 PM PT for CDB PODs: CDB- 1002, CDB- 2004 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.
Major August 21, 2026 Send Email Performance Degradation in Vault CRM US Region 8h 9m VV1-4005, VV1-4011, VV1-4000, VV1-4029 and 30 more
Started Aug 21, 2026, 01:17 PM UTC· resolved Aug 21, 2026, 09:26 PM UTC
- investigating Aug 21, 2026, 01:17 PM UTC
Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Aug 21, 2026, 09:26 PM UTC
Affected Vault CRM services are now fully available with all emails processing normally.
Notice August 20, 2026 DQS-Data Quality System Maintenance 26R2.0.13 HF- No expected downtime – cdb-9, cdb-11, cdb-13, cdb-15 and 83 more
Started Aug 20, 2026, 02:00 AM UTC· resolved Aug 20, 2026, 02:00 AM UTC
- investigating Aug 20, 2026, 02:00 AM UTC
There is a 26R2.0.13 maintenance release scheduled for the DQS-Data Quality System on August 19th at 7:00 PM PT for DQS PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.
Notice August 20, 2026 Veeva EDC Maintenance 26R2.0.13 - No expected downtime – VV1-22, VV2-2163, VV2-2152, VV3-3136 and 89 more
Started Aug 20, 2026, 02:00 AM UTC· resolved Aug 20, 2026, 02:00 AM UTC
- investigating Aug 20, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.13 When: Wednesday, August 19, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV1-1204, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Notice August 17, 2026 Veeva Vault Maintenance - MySQL 26R2.2 Upgrade – VV1-3, VV2-28, Vault-AP PODs, VV1-1 and 80 more
Started Aug 17, 2026, 05:00 PM UTC· resolved Aug 17, 2026, 05:00 PM UTC
- investigating Aug 17, 2026, 05:00 PM UTC
Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.2 When: APAC: August 17 at 10:00 am PDT/August 18 at 2:00 am JST EU/US: August 17 at 5:00 pm PDT/August 18 at 2:00 am CEST Estimated Duration: 90 minutes Affected PODs: Limited Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
Notice August 15, 2026 DQS-Data Quality System Maintenance 26R2.0.11 HF- No expected downtime – cdb-311, Veeva CDMS, CDMS-US, CDMS-EU and 120 more
Started Aug 15, 2026, 02:30 AM UTC· resolved Aug 15, 2026, 02:30 AM UTC
- investigating Aug 15, 2026, 02:30 AM UTC
There is a 26R2.0.11 maintenance release scheduled for the DQS-Data Quality System on August 14th at 7:30 PM PT for DQS PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1002, CDB-1004, CDB-2002, CDB-2004, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.
Notice August 15, 2026 Veeva EDC Maintenance 26R2.0.11 - No expected downtime – VV2-2163, VV3-3121, VV1-22, VV2-2092 and 95 more
Started Aug 15, 2026, 02:30 AM UTC· resolved Aug 15, 2026, 02:30 AM UTC
- investigating Aug 15, 2026, 02:30 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.11 When: Friday, August 14, 7:30 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV1-1204, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Major August 13, 2026 Veeva CRM Sent Email Activity Delay – Veeva MultiChannel & Integrations, MC-01, MC-20, MC-30 and 22 more
Started Aug 13, 2026, 04:00 PM UTC· resolved Aug 13, 2026, 04:00 PM UTC
- investigating Aug 13, 2026, 04:00 PM UTC
Veeva CRM team has noticed a small percentage of Email Activity is delayed. Engineering is investigating the issue.
Notice August 13, 2026 Veeva EDC Maintenance 26R2.0.9 - No expected downtime – VV1-1090, VV1-1127, VV1-1139, VV1-1148 and 161 more
Started Aug 13, 2026, 02:00 AM UTC· resolved Aug 13, 2026, 02:00 AM UTC
- investigating Aug 13, 2026, 02:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.9 When: Wednesday, August 12, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV1-1204, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.
Notice August 13, 2026 Veeva Vault Maintenance - Authentication Server 26R2.2 Upgrade – VCRM-EU PROD, VV1-19, VV2-2072, VV2-2128 and 1528 more
Started Aug 13, 2026, 12:00 AM UTC· resolved Aug 13, 2026, 12:00 AM UTC
- investigating Aug 13, 2026, 12:00 AM UTC
Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2 Upgrade When: Wednesday, August 12 at 5:00 pm PDT (August 13 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.
Notice August 7, 2026 CDB Data Workbench Maintenance 26R2.0.5 HF- No expected downtime – Veeva CDMS, CDMS-US, CDMS-EU, CDMS-AP and 6 more
Started Aug 07, 2026, 02:00 AM UTC· resolved Aug 07, 2026, 02:00 AM UTC
- investigating Aug 07, 2026, 02:00 AM UTC
There is a 26R2.0.5 maintenance release scheduled for the CDB Data Workbench on August 6th at 7:00 PM PT for CDB PODs: CDB-305, CDB- 1002, CDB- 2004, CDB- 1004, CDB- 2002, CDB- 3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.
Notice August 7, 2026 Veeva EDC Maintenance 26R2.0.7 HF - No expected downtime – CDMS-AP, VV1-1216, CDMS-EU, VV3-3134 and 6 more
Started Aug 07, 2026, 12:00 AM UTC· resolved Aug 07, 2026, 12:00 AM UTC
- investigating Aug 07, 2026, 12:00 AM UTC
The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.7 HF When: Thursday, August 06, 5:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2 -2155, VV1-37, VV2 -2152, VV3-3134, VV1- 1216 Please read the 26R2 Release Notes for additional release details.
Notice August 5, 2026 Vault CRM - Data Lakehouse Infrastructure Maintenance – VV1-4021, VV3-6002, VV2-5018, VV1-4017 and 227 more
Started Aug 05, 2026, 06:30 PM UTC· resolved Aug 05, 2026, 06:30 PM UTC
- investigating Aug 05, 2026, 06:30 PM UTC
Data Lakehouse infrastructure is scheduled to be updated with the 26R2.0 Production Release. If your organization has enabled Data Lakehouse, please contact Veeva Product Support ahead of this release to coordinate updates to your query engine configuration and avoid disruption to your queries. The following specific features and functionality are affected by this update: Campaign Manager Target List Builder – Building new target lists will not be available during the maintenance window. Campaign Manager Performance Page – The Performance Page will not be available during the maintenance window. Data for August 20, 2026 may be calculated incorrectly; any incorrect data will be recalculated correctly the following day. CLM Content Metrics – Vaults whose timezone is configured such that the Vault's midnight falls within the maintenance window will not have that day's metrics calculated until the following day. This update introduces modifications to the underlying S3 data storage elements, requiring adjustments to existing query engine connections. This maintenance will affect all Vaults and will take longer than a standard release. Timeline for Affected Regions AP Region - Thursday, August 20, 2026 at 7:00 am PDT. Maintenance window duration of 2.5–3.5 hours. EU and US Regions (parallel) - Thursday, August 20, 2026 starting at 9:00 am PDT. Maintenance window duration of up to 12 hours.
Major August 5, 2026 Veeva RegOne + Claims Maintenance - MySQL 26R2.0 Upgrade 2d 14h VV1-1061, VV1-1202, VV2-2121, VV2-2153 and 27 more
Started Aug 05, 2026, 02:00 AM UTC· resolved Aug 07, 2026, 04:38 PM UTC
- investigating Aug 05, 2026, 02:00 AM UTC
Veeva RegOne + Claims Release Notification The RegOne + Claims MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.0 When: August 4 at 7:00 pm PDT/August 5 at 4:00 am CEST Estimated Duration: 90 minutes Affected PODs: General Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
- resolved Aug 07, 2026, 04:38 PM UTC
This informational post is closed. The upgrade was successful as planned and completed on August 4.
Notice August 5, 2026 Veeva LIMS Maintenance - MySQL 26R2.0 Upgrade – Veeva Vault, Vault-US PODs, VV1-1173, VV1-1211 and 11 more
Started Aug 05, 2026, 01:00 AM UTC· resolved Aug 05, 2026, 01:00 AM UTC
- investigating Aug 05, 2026, 01:00 AM UTC
Veeva LIMS Release Notification The Veeva LIMS MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.0 When: August 4 at 6:00 pm PDT Estimated Duration: 90 minutes Affected PODs: General Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .