Veeva experienced a major incident on September 4, 2026 affecting Veeva Compass and Veeva Compass and 1 more component, lasting 38d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Veeva CompassVeeva CompassVeeva CompassVeeva CompassVeeva CompassVeeva CompassVeeva Compass
Update timeline
- investigating Sep 04, 2026, 02:22 PM UTC
Veeva Compass is experiencing a delay in today’s daily data processing and estimated time to process is currently undetermined. As a result, customer daily jobs will remain on their current schedule and there will be no new network data additions for today, Friday September 4th. Veeva engineering teams are working to return the service to normal as quickly as possible.