Veeva incident
Veeva RegOne + Claims Maintenance - MySQL 26R2.0 Upgrade
Veeva experienced a major incident on August 5, 2026 affecting VV1-1061 and VV1-1202 and 1 more component, lasting 2d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 02:00 AM UTC
Veeva RegOne + Claims Release Notification The RegOne + Claims MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.0 When: August 4 at 7:00 pm PDT/August 5 at 4:00 am CEST Estimated Duration: 90 minutes Affected PODs: General Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .
- resolved Aug 07, 2026, 04:38 PM UTC
This informational post is closed. The upgrade was successful as planned and completed on August 4.