Veeva incident

Veeva Vault Maintenance - Authentication Server 26R2.2 Upgrade

Resolved on August 13, 2026, affecting VCRM-EU PROD and VV1-19 and 1 more.

investigating Aug 13, 2026, 12:00 AM UTC

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2 Upgrade When: Wednesday, August 12 at 5:00 pm PDT (August 13 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.

Started
Aug 13, 2026, 12:00 AM UTC
Resolved
Aug 13, 2026, 12:00 AM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 12:00 AM UTC

Affected components

VCRM-EU PRODVV1-19VV2-2072VV2-2128VV2-2130VV2-2133VV2-2156VV2-2157VV2-2158VV2-2159

Update timeline

  1. investigating Aug 13, 2026, 12:00 AM UTC

    Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2 Upgrade When: Wednesday, August 12 at 5:00 pm PDT (August 13 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.

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