Veeva Outage History

Veeva Vault Maintenance Release Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2.4 Upgrade When: Tuesday, August 25 at 5:30 pm PDT (August 26 at 2:30 am CEST / 9:30 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product.

There is a 26R2.2.3 maintenance release scheduled for the CDB Data Workbench on August 24th at 7:00 PM PT for CDB PODs: CDB- 1002, CDB- 2004 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.

Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.

Veeva CRM team has noticed a small percentage of Email Activity is delayed. Engineering is investigating the issue.

Veeva RegOne + Claims Release Notification The RegOne + Claims MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.0 When: August 4 at 7:00 pm PDT/August 5 at 4:00 am CEST Estimated Duration: 90 minutes Affected PODs: General Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .

Veeva CRM team has noticed an increased amount of Multichannel jobs failing. Engineering is investigating the issue.

Veeva Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.0 Estimated Duration: 60 minutes When & Affected PODs Safety Limited Release PODs - Tuesday, July 28 at 7:00 am JST/4:00 pm CEST/11:00 pm JST: VV-1053, VV2-2132, VV3-3123 Early POD US/EU - Tuesday, July 28 at 6:00 pm PDT: VV1-1206 LIMS Limited Release PODs - Tuesday, July 28 at 6:00 pm PDT: VV1-1184 RegOne Limited Release PODs - Tuesday, July 28 at 7:00 pm PDT/4:00 am CEST: VV1-1078, VV2-2133 Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .

Veeva Release Notification The Veeva Vault Renditions Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Renditions Upgrade - 26R2.0 When: Friday, July 24 at 8:00 am PDT/5:00 pm CEST (July 25 at 12:00 midnight JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.0.35 When: Wednesday, July 22, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1216, VV1-1217, VV1-1222, VV1-1223, VV1-1225, VV2-2092, VV2-2142, VV2-2163, VV2-2164, VV2-2165, VV3-3121, VV3-3136 Please read the 26R1 Release Notes for additional release details.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.4.7 When: Wednesday, July 22, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.0 Upgrade When: Wednesday, July 22 at 5:00 pm PDT (July 23 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.

There is a 26R1.0.35 maintenance release scheduled for the CDB Data Workbench on July 16th at 7:00 PM PT for CDB PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R1 Release Notes for additional release details.

Veeva Vault POD VV2-29, VV2-30, VV2-2130, VV2-5018, VV2-5022 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

Veeva Vault Self-Serve Prerelease Program The 26R2 Vault self-serve prerelease functionality has been enabled for all General Release production Vaults. If you don't have a production Vault, prerelease capability has been enabled on your sandbox Vaults. Visit the About the 26R2 Release for important dates, the latest Release Impact Assessment, and information about the Self-Serve Prerelease program. The What's New in 26R2 and the Latest Announcements are also available. The 26R2 Veeva Vault Prerelease Program will conclude on September 7, 2026. Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have further questions, please submit a ticket with Veeva Product Support.

Health Canada is currently experiencing a service disruption. Veeva engineering teams reached out to the Health Authority to report the disruption with the aim of restoring the service to normality as quickly as possible.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R1.4.5 When: Wednesday, July 9, 8:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2-2155, VV1-37, VV2-2152, VV3-3134 Please read the 26R1 Release Notes for additional release details.