Veeva Outage History

Veeva Vault Maintenance Notification Online maintenance will be performed on Vault PODs. There is no expected downtime, however, a short service interruption may be experienced. Customers experiencing a disruption to file transfer during the maintenance window should retry the action after a one- or two-minute pause. When: Friday, October 2 at 8:00 pm PDT (October 3 at 5:00 am CEST/noon JST) What: POD infrastructure maintenance Estimated Duration: 60 minutes Affected PODs: General Release PODs VV1-1054, VV1-1068, VV1-1140, VV2-2122, VV1-8, VV1-1065, VV1-1088, VV1-1146, VV1-2, VV1-4, VV1-7, VV1-9, VV1-11, VV2-10, VV2-27, VV2-30, VV2-31, VV2-32, VV3-34, VV3-3057, VV3-3064, VV3-3099, VV3-3125 Click here to learn how to find your Vault's POD location. For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1296369

There is a 26R2.0.27 maintenance release scheduled for the DQS-Data Quality System on September 30th at 7:00 PM PT for DQS PODs: CDB-1, CDB- 3, CDB -5, CDB -7, CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.27 When: Wednesday, September 30, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2-2164, VV2-2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.

Veeva Maintenance Release Notification Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced. When : Monday, September 28 at 11:00 am PDT / 8:00 pm CEST What : POD Infrastructure maintenance Estimated Duration : 180 minutes Affected PODs : General Release PODs VV1-1130, VV1-1131, VV1-1163, VV1-1192, VV1-1195, VV2-32, VV2-41, VV2-2050, VV2-2091, VV2-2124, VV2-2127, VV2-2128, VV2-2134, VV2-2136, VV2-2141, VV2-2146 For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1199647

Veeva Vault Release Notification The Veeva Vault MySQL system is scheduled to be upgraded to the latest release. There is no expected downtime however, a short service interruption may be experienced. What: MySQL 26R2.3 When: APAC: September 28 at 10:00 am PDT/September 29 at 2:00 am JST EU/US: September 28 at 5:00 pm PDT/September 29 at 2:00 am CEST Estimated Duration: 90 minutes Affected PODs: Limited Release PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support .

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.25 When: Friday, September 25, 5:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2-2164, VV2-2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.

There is a 26R2.0.25 maintenance release scheduled for the DQS-Data Quality System on September 25th at 5:00 PM PT for DQS PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded to the latest release. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.3 Upgrade When: Wednesday, September 23 at 5:00 pm PDT (September 24 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 90 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support.

Veeva Vault POD VV1-4022 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

The service disruption on Veeva Vault POD VV1-4022 is resolved and services are performing normally. Veeva engineering teams will continue to monitor performance as the expected load increases.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What: Veeva EDC 26R2.2.7 When: Thurssday, Sep 17, 7:30 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-17, VV2-2155 Please read the 26R2 Release Notes for additional release details.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.23 When: Thursday, September 17, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1-1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2-2164, VV2-2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled for online maintenance. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server maintenance When: Friday, September 18 at 5:00 pm PDT (September 19 at 2:00 am CEST / 9:00 am JST) Estimated Duration: 60 minutes Affected PODs: Veeva Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support. Reference: DEV-1250982

There is a 26R2.0.17 maintenance release scheduled for the DQS-Data Quality System on September 2nd at 7:00 PM PT for DQS PODs: CDB-1, CDB-3, CDB-5, CDB-7, CDB-9, CDB-11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-105, CDB-107, CDB-109, CDB-201, CDB-203, CDB-301, CDB-303, CDB-305, CDB-307, CDB-309, CDB-311, CDB-313, CDB-315, CDB-1004, CDB-2002, CDB-3002 Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun. Please read the 26R2 Release Notes for additional release details.

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.17 When: Wednesday, September 02, 7:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.

Veeva Maintenance Release Notification Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced. When: Tuesday, September 8 at 11:00 am PDT / 8:00 pm CEST What: POD Infrastructure maintenance Estimated Duration: 180 minutes Affected PODs: General Release PODs VV1-1164, VV1-1165, VV1-1166, VV1-1168, VV1-1172, VV1-1180, VV1-1183, VV1-1196, VV1-1209, VV1-1210, VV1-1186, VV2-27, VV2-30, VV2-31, VV2-35, VV2-44, VV2-2135, VV2-2137, VV2-2138, VV2-2143, VV2-2147, VV2-2131 For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1199640

The Veeva EDC is scheduled to be upgraded to the latest maintenance release. There is no expected downtime, however, a short service interruption may be experienced. What : Veeva EDC 26R2.0.15 When: Friday, August 28, 5:00 PM PT Estimated Duration: 60 minutes Affected PODs: VV1-22, VV1-1090, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV1-1204, VV2-2092, VV1-1215, VV1- 1217, VV1-1216, VV1-1222, VV1-1223, VV1-1225, VV3-3121, VV3- 3136, VV1-1204, VV2-2092, VV2-2142, VV2- 2163, VV2- 2164, VV2- 2165, VV1-37, VV2-2152, VV3-3134 Please read the 26R2 Release Notes for additional release details.

Veeva Vault Maintenance Notification The Veeva Vault Authentication Service is scheduled to be upgraded. No downtime is expected but users may experience a momentary disruption. What: Veeva Vault Authentication Server 26R2.2.10 Upgrade When: Monday, August 31 at 4:30 pm PDT (September 1 at 1:30 am CEST / 8:30 am JST) Estimated Duration: 120 minutes Affected PODs: Vault PODs Click here to learn how to find your Vault's POD location. For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site. If you have any further questions, please submit a ticket with Veeva Product Support. Reference: DEV-1218812

Vault CRM team has noticed that Conversational AI is unavailable to users. Engineering is investigating the issue.

A fix has been identified and will be deployed shortley.