Is Uptime.com down?

Impact: Some checks did not update their state. A check could stay in its last known state (for example UP or DOWN) longer than expected. During this period, state changes were delayed and some alert notifications were delayed. Checks continued to run, and check results were collected. No monitoring data was lost. We are investigating an issue with check state processing in one monitoring region. Some checks show a stale state and do not transition between UP and DOWN as expected. Alert notifications for affected checks can be delayed.

A patch has been released to tolerate intermediate failures on a large amount of state transitions. The system is back to normal, we are monitoring the state.

We're investigating slowness when pausing, resuming, or saving checks. Some of these actions may take several seconds to complete. Monitoring itself is unaffected - checks are still running and alerting normally.

We've identified the cause as elevated load on the internal system that synchronizes check state. This is causing delays of up to 5 seconds when pausing, resuming, or saving a check. The requested changes are still being applied correctly, just with a delay. No monitoring, alerting, or data collection has been impacted.

This incident should be resolved. We are monitoring our system. Between 5PM and 9 PM UTC, pausing, resuming, and saving checks intermittently took up to 5 seconds to complete due to elevated load on our internal service. All changes submitted during this period were applied successfully, and monitoring and alerting were unaffected throughout. We've since reduced load on the affected system and are making changes to prevent a recurrence.

The system has stabilized.

We are currently facing connection issues with the `PR-San Juan(EdgeUno)-1` probe server. One of our service provider is experiencing an outage in their Puerto Rico-San Juan data centre. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We’re pleased to confirm that the connection issues with our `PR-San Juan(EdgeUno)-1` probe server have been resolved. All systems are back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity.

We are currently facing connection issues with the `PH-Manila(PLDT)-1` probe server. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We’re pleased to confirm that the connection issues with our `PH-Manila(PLDT)-1` probe server have been resolved. All systems are back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity.

We noticed a degraded performance of API checks in Frankfurt which may result in intermitted failures or delayed check execution. Munich might suffer from the same consequences. We are working on addressing performance issues related to API checks in API-checks heavy regions

An API check has been optimized to work more efficiently with complex logic