Is Uptime.com down?

We are retroactively updating our status page for transparency regarding a resolved metrics collection issue. Between 16:00 and 17:30 UTC, check metrics were not collected in our production environment. Checks continued to run during this period, but some response time and related metric data may be unavailable in the dashboard for the affected window. The issue was identified and resolved, and metrics collection has resumed. No further impact is expected.

We are investigating an issue affecting checks using vault items on select monitoring locations recently updated as part of our Global Probe Server Expansion. Vault-backed values are not currently being resolved correctly on the affected locations. This may cause checks that rely on vault items, such as custom headers, credentials, or other check configuration fields, to fail incorrectly. The currently identified affected locations are: - Australia-Sydney - Chile-Santiago - Japan-Osaka - Japan-Tokyo - South Africa-Johannesburg - US-CA-Fremont Checks running from other monitoring locations are not currently known to be affected. As a temporary workaround, affected customers can select alternative monitoring locations where suitable. Our engineering team has identified the issue and is working on a fix. We will provide further updates as remediation progresses.

We have identified the issue affecting vault item resolution on select monitoring locations. A fix has been prepared and is pending deployment. Once deployed, checks using vault-backed values should resume working as expected from the affected locations. As a temporary workaround, affected customers can continue to use alternative monitoring locations where suitable. We will provide a further update once the fix has been deployed and validated.

A fix has been deployed and validated. Checks using vault-backed values are now resolving correctly on the affected monitoring locations. We will continue to monitor for any further issues. Thank you for your patience while we worked to resolve this.

We are currently investigating intermittent network connectivity issues affecting some Asia based monitoring locations. Initial findings indicate the issue is related to Telstra Global transit and is affecting both IPv4 and IPv6 connectivity. Checks may only be affected when traffic is routed over this transit provider, which may result in intermittent timeouts or false positive alerts from specific monitoring locations. Our team is monitoring the situation and will provide further updates as needed.

The intermittent network connectivity issues affecting some Asia based monitoring locations have now been resolved. Connectivity over the affected Telstra Global transit routes has stabilised, and both IPv4 and IPv6 connectivity are operating normally. We will continue to monitor for any further issues. Thank you for your patience.

We experienced a brief period of degraded application performance, including a short period where the application was unavailable for some users. Application performance has now recovered, and we are monitoring closely to ensure stability. We are reviewing the incident internally and will implement any necessary follow-up actions. We apologize for any inconvenience caused.

Application performance has remained stable following the earlier brief period of degraded performance and intermittent availability issues. We are marking this incident as resolved. We have reviewed the incident internally and will implement any necessary follow-up actions. We apologize for any inconvenience caused.

We are currently facing connection issues with the `AU-Brisbane(NextDC)-1` probe server. Our service provider is reporting an ongoing network connectivity interruption on their data centre, which is impacting some servers. Their networking team is actively working to resolve the issue and restore service to the affected systems as soon as possible. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We’re pleased to confirm that the connection issues with our `AU-Brisbane(NextDC)-1` probe server have been resolved. All systems are back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity.