Check failures on Singapore-Singapore, India-Bangalore, Australia-Melbourne and Korea-Seoul locations

Update timeline

1. identified Oct 29, 2026, 10:28 AM UTC

   Since October 29, 10:28 UTC, some checks from our `Singapore-Singapore`, `India-Bangalore`, `Australia-Melbourne` and `South Korea-Seoul` monitoring locations may not be running as expected. Customers may see missed or failed checks from these locations during this time. The cause is a network connectivity problem between these locations and our central monitoring systems. It is not caused by customer systems. Our engineering team has identified the problem and is working to restore normal service. We will share further updates as they become available. If you have any questions or need assistance, please contact our support team.

2. resolved Oct 29, 2026, 11:58 AM UTC

   We're pleased to confirm that checks from our `Singapore-Singapore`, `India-Bangalore`, `Australia-Melbourne` and `Korea-Seoul` monitoring locations are running as expected again. Between 10:28 and 11:29 UTC on October 29, 2026, some checks from these locations may not have run as expected, and customers may have seen missed or failed checks during this period. The issue was caused by a network connectivity problem between these locations and our central monitoring systems. This issue was not caused by customer systems or configurations. Network connectivity has been restored, and our engineering team has confirmed that all checks from these locations are running normally. No action is required from customers. We apologize for any inconvenience caused. Thank you for your patience. If you experience any further issues, please feel free to reach out to our support team.