Uptime.com incident

Deployment of SA-Riyadh(KACST)-2 Replacement Probe Server for Saudi Arabia-Riyadh

Minor

Resolved after 36 days 3 hours, on January 7, 2026.

resolved Feb 12, 2026, 11:41 PM UTC

We have successfully deployed the replacement probe server, `SA-Riyadh(KACST)-2`, for the Riyadh, Saudi Arabia location. This marks the conclusion in the transition following the decommissioning of `SA-Riyadh(KACST)-1`. Our engineering team has verified the new provisioning. All monitoring checks for this location have been migrated to the new server and are now fully operational. No further action is required from your side. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

Started
Jan 07, 2026, 08:34 PM UTC
Resolved
Feb 12, 2026, 11:41 PM UTC
Duration
36d 3h
Detected by Pingoru
Jan 07, 2026, 08:34 PM UTC

Update timeline

  1. investigating Jan 07, 2026, 08:34 PM UTC

    We are pleased to announce the successful deployment of the replacement probe server (`SA-Riyadh(KACST)-2`) for the Saudi Arabia-Riyadh location. This concludes the transition following the decommissioning of the `SA-Riyadh(KACST)-1` server. Our engineering team has completed the provisioning and verification of the new probe server. All checks using the location have been assigned to the new probe server and are fully operational. Clients utilizing IP-based access control lists (ACLs) or firewalls must update their configurations immediately to permit traffic from the new endpoint. `SA-Riyadh(KACST)-2` Endpoint Details: - IPv4 Address: `8.213.82.50` - IPv6 Address: `240b:400c:118:9900:dea8:c7b9:ec9e:5863` We appreciate your patience and cooperation during the probe server migration/transition phase. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

  2. resolved Feb 12, 2026, 11:41 PM UTC

    We have successfully deployed the replacement probe server, `SA-Riyadh(KACST)-2`, for the Riyadh, Saudi Arabia location. This marks the conclusion in the transition following the decommissioning of `SA-Riyadh(KACST)-1`. Our engineering team has verified the new provisioning. All monitoring checks for this location have been migrated to the new server and are now fully operational. No further action is required from your side. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

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