Uptime.com incident
Location Down - Default Test Server #2 - GB-London
Uptime.com experienced a minor incident on October 16, 2026, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 16, 2026, 01:47 AM UTC
We are currently facing connection issues with the `Default Test Server #2 - GB-London` probe server. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. For the meantime, you may continue to use the `Default Test Server #1 - US-Central` test server. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.
- identified Oct 16, 2026, 03:10 AM UTC
We have identified the cause of the connection issues with the `Default Test Server #2 - GB-London` probe server. Our service provider is performing emergency maintenance on the physical host supporting this probe server to apply a critical security patch. The probe server will be unavailable during the maintenance, which the provider expects to take 30 to 60 minutes. It will come back online automatically once the maintenance is complete. Our Engineering team is monitoring the situation closely with the provider and will confirm the probe server is fully operational once it is back online. We will provide updates as soon as they become available. In the meantime, you may continue to use the `Default Test Server #1 - US-Central` test server. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.
- monitoring Oct 16, 2026, 03:48 AM UTC
The `Default Test Server #2 - GB-London` probe server remains unavailable. The emergency maintenance by our service provider on the physical host supporting this probe server is taking longer than initially expected. Our Engineering team has followed up with the provider and is working with them to bring the probe server back online as soon as possible. We will provide updates as soon as they become available. In the meantime, you may continue to use the `Default Test Server #1 - US-Central` test server. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.
- monitoring Oct 16, 2026, 04:00 AM UTC
The `Default Test Server #2 - GB-London` probe server is back online following the completion of our service provider's emergency maintenance, and systems have started to stabilize. Our Engineering team will continue to monitor the probe server closely to ensure smooth operation. We will provide a final update once we have confirmed the issue is fully resolved. In the meantime, should you experience any issues with this test server, you may continue to use the `Default Test Server #1 - US-Central` test server. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.
- resolved Oct 16, 2026, 04:10 AM UTC
We're pleased to confirm that the connection issues with our `Default Test Server #2 - GB-London` probe server have been resolved. Our service provider has completed the emergency maintenance, and the probe server is back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity. If you experience any further issues, please reach out to our support team.