Uptime.com incident

Check failures on Australia-Sydney, Bulgaria-Sofia, Germany-Munich and Singapore-Singapore locations

Minor

Ongoing since 03:27 PM UTC.

monitoring Oct 26, 2026, 04:27 PM UTC

Checks from our `Bulgaria-Sofia` and `Germany-Munich` monitoring locations have recovered and are running as expected. Some checks from our Australia-Sydney and Singapore-Singapore locations may still not be running as expected. Our engineering team is continuing to work on restoring normal service at these locations. We will share further updates as they become available. If you have any questions or need assistance, please contact our support team.

Started
Oct 26, 2026, 03:27 PM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
Oct 26, 2026, 03:27 PM UTC

Update timeline

  1. identified Oct 26, 2026, 03:27 PM UTC

    Since October 26, 15:27 UTC, checks from our Australia-Sydney, Bulgaria-Sofia and Germany-Munich monitoring locations are not running, and checks from Singapore-Singapore are running only partially. Customers may see missed checks, or failed checks, from these locations during this period. The cause is a problem with the network equipment that connects our servers at these locations. It is not caused by customer systems. Our engineering team has identified the problem and is working to restore these locations. We will share further updates as they become available. If you have any questions or need assistance, please contact our support team.

  2. monitoring Oct 26, 2026, 04:27 PM UTC

    Checks from our `Bulgaria-Sofia` and `Germany-Munich` monitoring locations have recovered and are running as expected. Some checks from our Australia-Sydney and Singapore-Singapore locations may still not be running as expected. Our engineering team is continuing to work on restoring normal service at these locations. We will share further updates as they become available. If you have any questions or need assistance, please contact our support team.

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