Uptime.com Outage History

We are currently experiencing connectivity issues affecting a few probe servers in our `Netherlands-Amsterdam` location. This may result in false positives, elevated latency, packet loss, or failed monitoring requests reported specifically from the Netherlands-Amsterdam monitoring location. Probe server/s affected: - ` NL-Amsterdam(IronMountain)-2` Our engineering team is investigating the issue and is working with the relevant provider to restore normal service as quickly as possible. We will share further updates as soon as more information becomes available. Should you require further assistance or have any questions, please do not hesitate to contact our support team.

HTTP checks are intermittently failing at a few APAC probe locations with DNS lookup timeouts: ``` dial tcp: lookup on x.x.x.x:53: ... i/o timeout ``` Failures are intermittent. The trigger is confirmed, the underlying cause of the dropped/slow lookups is still under investigation. Affected locations: - Japan-Tokyo - Japan-Osaka - Australia-Sydney - Singapore-Singapore (unexpectedly affected; under investigation)

The issue was only partially mitigated, while we see less domain resolution timeouts, it has not been solved completely. We are rolling out a patch to affected systems

We are currently experiencing degraded application performance. Some users may encounter intermittent access issues or page errors on uptime.com. Our engineering team is investigating the issue and is actively working on a resolution. We are monitoring the situation closely and will provide updates as new information becomes available. If you have any questions or require assistance, please feel free to contact our support team. We apologize for any disruption this may cause.

We are currently experiencing connectivity issues affecting all probe servers in our `US-NY-New York` location. This may result in false positives, elevated latency, packet loss, or failed monitoring requests reported specifically from the `US-NY-New York` monitoring location. Probe servers affected: - `US-New York(DigitalRealty)-19` - `US-New York(DigitalRealty)-20` - `US-New York(DigitalRealty)-21` - `US-New York(DigitalRealty)-22` - `US-New York(DigitalRealty)-23` - `US-New York(DigitalRealty)-24` - `US-New York(DigitalRealty)-25` - `US-New York(DigitalRealty)-26` - `US-New York(DigitalRealty)-27` Our engineering team is investigating the issue and is working with the relevant provider to restore normal service as quickly as possible. We will share further updates as soon as more information becomes available. Should you require further assistance or have any questions, please do not hesitate to contact our support team.

We are currently facing connection issues with the `PH-Manila(PLDT)-1` probe server. Our Engineering team is working closely with the provider to resolve the issue swiftly. We will provide updates as soon as they become available. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are investigating an issue affecting checks using vault items on select monitoring locations recently updated as part of our Global Probe Server Expansion. Vault-backed values are not currently being resolved correctly on the affected locations. This may cause checks that rely on vault items, such as custom headers, credentials, or other check configuration fields, to fail incorrectly. The currently identified affected locations are: - Australia-Sydney - Chile-Santiago - Japan-Osaka - Japan-Tokyo - South Africa-Johannesburg - US-CA-Fremont Checks running from other monitoring locations are not currently known to be affected. As a temporary workaround, affected customers can select alternative monitoring locations where suitable. Our engineering team has identified the issue and is working on a fix. We will provide further updates as remediation progresses.

We are currently investigating intermittent network connectivity issues affecting some Asia based monitoring locations. Initial findings indicate the issue is related to Telstra Global transit and is affecting both IPv4 and IPv6 connectivity. Checks may only be affected when traffic is routed over this transit provider, which may result in intermittent timeouts or false positive alerts from specific monitoring locations. Our team is monitoring the situation and will provide further updates as needed.

We are experiencing connection issues with our probe servers in the `New Zealand-Auckland` location. This is currently resulting in data packet loss and high latency rates of both inbound and outbound IPv6 traffic across multiple locations. Server/s affected: - `NZ-New Zealand(DataCentre220)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are experiencing connection issues with our probe server in the `Taiwan-Taipei` location. This is currently resulting in a complete loss of both inbound and outbound IPv6 traffic across multiple locations. Server/s affected: - `TW-Taipei(ChiefLY)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are experiencing connection issues with our probe servers in the `US-NV-Las Vegas` location. This is currently resulting in a complete loss of inbound and outbound IPv4 traffic across multiple locations. Server/s affected: - `uptime-las01-versaweb.uptime.com` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are experiencing connection issues with our probe servers in the `Peru-Lima` location. This is currently resulting in a complete loss of both inbound and outbound IPv4+IPv6 traffic across multiple locations. Server/s affected: - `PE-Lima(Cirion)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are experiencing connection issues with our probe servers in the `Ukraine-Kiev` location. This is currently resulting in a complete loss of both inbound and outbound IPv4+IPv6 traffic across multiple locations. Server/s affected: - `UA-Kiev(Newtelco)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

We are currently experiencing issues with email delivery, including password reset emails, notifications, and status page communications. This is due to an issue with our email delivery provider. We are actively working to resolve the problem and restore normal email functionality as quickly as possible. We will provide further updates as more information becomes available.

We are currently investigating an issue affecting the propagation of check configurations across multiple probe servers and locations. Newly created checks, as well as updates to existing checks, may not be reaching probe servers as expected. As a result, new checks may not start running and configuration changes may be delayed. Our engineering team is actively investigating the issue. We will provide further updates as soon as more information becomes available.

We are experiencing connection issues with our probe servers in the `Italy-Milan` location. This is currently resulting in data packet loss and high latency rates of both inbound and outbound IPv4+IPv6 traffic across multiple locations. One of our service providers is experiencing network connectivity issues in their Milan data centre. Server/s affected: - ` IT-Milan(Telehouse)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.