Uptime.com Outage History

The issue affecting multiple monitoring probe locations has been fully resolved. Our Engineering team has completed remediation efforts and has confirmed that all affected probe locations have returned to normal operation. Monitoring coverage has been restored, and all systems are performing within expected parameters. Following the implementation of corrective measures, we conducted extended monitoring and validation across the platform. System stability has been confirmed, and no further impact has been observed. Customers may resume normal operations with full monitoring coverage across our global probe network. Thank you for your patience. If you experience any further issues, please reach out to our support team.

We are retroactively updating our status page for transparency regarding a resolved metrics collection issue. Between 16:00 and 17:30 UTC, check metrics were not collected in our production environment. Checks continued to run during this period, but some response time and related metric data may be unavailable in the dashboard for the affected window. The issue was identified and resolved, and metrics collection has resumed. No further impact is expected.

A fix has been deployed and validated. Checks using vault-backed values are now resolving correctly on the affected monitoring locations. We will continue to monitor for any further issues. Thank you for your patience while we worked to resolve this.

The intermittent network connectivity issues affecting some Asia based monitoring locations have now been resolved. Connectivity over the affected Telstra Global transit routes has stabilised, and both IPv4 and IPv6 connectivity are operating normally. We will continue to monitor for any further issues. Thank you for your patience.

Application performance has remained stable following the earlier brief period of degraded performance and intermittent availability issues. We are marking this incident as resolved. We have reviewed the incident internally and will implement any necessary follow-up actions. We apologize for any inconvenience caused.

We’re pleased to confirm that the connection issues with our `AU-Brisbane(NextDC)-1` probe server have been resolved. All systems are back online and functioning as expected. Thank you for your patience while we worked with our provider to restore connectivity.

IPv4+IPv6 connectivity to the `AU-Perth(Equinix)-1` probe server is UP and all systems are stable. The `Australia-Perth` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

We’re pleased to confirm that IPv6 connectivity on the affected probe server has been fully restored and remains stable. The `New Zealand-Auckland` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

We’re pleased to confirm that IPv6 connectivity on the affected probe server has been fully restored and remains stable. The `Taiwan-Taipei` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

The issue affecting check configuration synchronization across probe servers has been fully resolved. All probe servers are now operating normally and have successfully resumed retrieving the latest check configurations. Check execution and reporting have returned to expected behavior across the platform. Our engineering team has completed validation and will continue to monitor the environment to ensure ongoing stability. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

IPv4 access to the `US-Las Vegas(Fiberhub)-1` probe server is UP and all systems are stable. The `US-NV-Las Vegas` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

The `PE-Lima(Cirion)-1` probe server is back Online and systems have been stable. The `Peru-Lima` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

We’re pleased to confirm that network connectivity on the `Ukraine-Kiev` probe servers has been fully restored and remains stable. The `Ukraine-Kiev` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

The issue affecting email delivery has now been resolved, and all services are operating normally. We are continuing to monitor to ensure stability. We apologize for any inconvenience caused and appreciate your patience.

The issue affecting check configuration propagation across multiple probe servers and locations has been resolved. A full reconfiguration has been completed and all checks and configuration updates are now being applied as expected. We will continue to monitor to ensure stability.

We’re pleased to confirm that network connectivity on the `Italy-Milan` probe servers has been fully restored and remains stable. The `Italy-Milan` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

Between 09:47 and 10:13 UTC, we experienced a networking issue affecting the `CA-Toronto(Cologix)-3` probe within our `Canada–Toronto` location, resulting in a loss of both IPv4 and IPv6 connectivity (inbound and outbound). During this time, some customers may have received false positive alerts from this probe. The issue was identified as a provider-side networking problem and has since been resolved. Connectivity has been fully restored, and we are no longer observing any impact. We are continuing to monitor closely.

We have completed our investigation into the recent degradation and identified the root cause as DNS related. During this time, some systems temporarily used upstream DNS resolvers provided by our infrastructure provider, which experienced issues over the weekend. This led to intermittent failures and some false positive alerts. As a mitigation, we have updated our systems to ensure our configured DNS resolvers are consistently enforced and not impacted by upstream configuration changes. We have not observed any further issues and consider this fully resolved.