UBC incident

Canvas Zoom Integration Time Zone Issue

Ongoing since 05:24 PM UTC, affecting Canvas and Zoom.

investigating Nov 03, 2026, 06:55 PM UTC

Users accessing Zoom through Canvas may see meeting times shown in the wrong timezone. The timezone may also change on its own when the page is refreshed. We are currently investigating the issue. In the meantime: • When scheduling a new meeting, make sure the timezone is set to “(GMT -7:00) Pacific Time (Vancouver)” before saving. • For meetings already scheduled, times in Canvas should display correctly as long as your Zoom timezone is set to “(GMT -7:00) Pacific Time (Vancouver).”

Started
Nov 03, 2026, 05:24 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Nov 03, 2026, 05:24 PM UTC

Affected components

CanvasZoom

Update timeline

  1. investigating Nov 03, 2026, 05:24 PM UTC

    We are currently investigating the time zone issue in Canvas Zoom integration. Users may notice inconsistent time zone displayed on the top of the web page. Please change to “(GMT-7:00) Vancouver” for correct time to join/schedule sessions.

  2. investigating Nov 03, 2026, 06:55 PM UTC

    Users accessing Zoom through Canvas may see meeting times shown in the wrong timezone. The timezone may also change on its own when the page is refreshed. We are currently investigating the issue. In the meantime: • When scheduling a new meeting, make sure the timezone is set to “(GMT -7:00) Pacific Time (Vancouver)” before saving. • For meetings already scheduled, times in Canvas should display correctly as long as your Zoom timezone is set to “(GMT -7:00) Pacific Time (Vancouver).”

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