UBC incident

ComPAIR – Poor Performance and Errors – Oct 7, 2026 1:00 p.m. Pacific

Notice Ongoing View vendor source →

UBC is currently experiencing a notice incident affecting Other - Vancouver and Other - Okanagan, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 08:38 PM UTC
Resolved
Ongoing
Duration
● 8h 16m
Detected by Pingoru
Oct 07, 2026, 08:38 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. investigating Oct 07, 2026, 08:38 PM UTC

    We are currently seeing intermittent degraded performance in ComPAIR. Users may receive a "503 Service Temporarily Unavailable" error when trying to log in to ComPAIR. We are currently investigating the issue and will provide an update when we have more information or when the issue is resolved.

  2. monitoring Oct 07, 2026, 10:29 PM UTC

    We have implemented a fix and ComPAIR is now performing as expected. We are continuing to monitor the tool. If you encounter errors with ComPAIR at this time, please reach out to the LT Hub by emailing [email protected]