Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada

Update timeline

1. resolved Mar 04, 2026, 05:43 PM UTC

   Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST Restored: No further timeouts have been observed as of 12:25 EST. Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments. Actions Taken: Interac and Issuing Bank have been engaged. Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments Action prise: Interac et la banque émettrice ont été engagés.