What is TSYS Merchant's uptime?

Over the last 90 days, TSYS Merchant reported 99.33% uptime on its official status page. That figure is calculated from the public incident timeline at https://merchant.status.tsys.com, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see TSYS Merchant's uptime history rolling forward in real time.

Has TSYS Merchant had outages in 2026?

Yes, TSYS Merchant has had 237 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last TSYS Merchant outage?

The most recent TSYS Merchant incident was "GPC Courtesy Advisory - November 1st, 2026 - Interac IDP - MobilePay Maintenance", which started on November 1, 2026 and was resolved on November 1, 2026. Pingoru captured this directly from https://merchant.status.tsys.com. See the full incident card above for affected components and the update timeline.

How often does TSYS Merchant have outages?

Based on the last 90 days, TSYS Merchant averages 79.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is TSYS Merchant's status page?

TSYS Merchant's official status page is https://merchant.status.tsys.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is TSYS Merchant down right now?

TSYS Merchant is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment TSYS Merchant reports a change. Current status is based on 55 tracked services.

How does Pingoru know if TSYS Merchant is down?

We read https://merchant.status.tsys.com directly, using TSYS Merchant's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when TSYS Merchant has an outage?

Create a free Pingoru account and add TSYS Merchant as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

TSYS Merchant's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real TSYS Merchant incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real TSYS Merchant issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official TSYS Merchant status?

We use TSYS Merchant's own status page at https://merchant.status.tsys.com. Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

All tracked TSYS Merchant components are reporting operational. No incidents are currently affecting service.

Is TSYS Merchant down?

Last checked 2m ago

Current status

TSYS Merchant is up

No incidents right now.

Get alerts when TSYS Merchant breaks → View TSYS Merchant outage history →

Free, no credit card

Official status page: merchant.status.tsys.com
Checked every 5 minutes
55 components tracked

TSYS Merchant is operational right now. Last checked 2m ago; the most recent incident resolved 2h ago.

Real-time TSYS Merchant status, recent outages, and incident history: pulled directly from TSYS Merchant's official status page at merchant.status.tsys.com every 5 minutes. Pingoru tracks 55 TSYS Merchant services and has captured 5 incidents in the last 90 days (99.33% uptime). Get email, Slack, Discord, or webhook alerts the moment TSYS Merchant reports a new incident, free for 3 monitors, no credit card.

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TSYS Merchant uptime 99.33% uptime · past 90 days

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Recent outages & incidents

Past 90 days

Global Payments System Incident - Transaction Express (TXP) transaction processing issue

Resolved 10h 35m

Started Oct 23, 2026, 03:27 PM UTC · Resolved Oct 24, 2026, 02:02 AM UTC

HostedVirtual TerminalBatch UploadRecurring BillingTokenization / Manual BillingProcessNow / Mobile Payment AcceptanceACH ProcessingWeb ServicesIntegrated Widget
Timeline · 8 updates
- investigating · Oct 23, 2026, 03:27 PM UTC
  
  We are aware of an issue with TXP and we are investigating this matter further. Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
- investigating · Oct 23, 2026, 04:29 PM UTC
  
  Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
- investigating · Oct 23, 2026, 05:34 PM UTC
  
  Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
- identified · Oct 23, 2026, 06:40 PM UTC
  
  Technical teams continue to work on this incident. They have identified a data element with the card brand that is problematic and they are working to resolve this issue. Further updates will be provided as they become available.
- identified · Oct 23, 2026, 08:09 PM UTC
  
  Technical teams continue to work on this incident. They have identified a potential remedy, and they are testing it so that they can promote it to production to resolve this issue. Further updates will be provided as they become available.
- identified · Oct 23, 2026, 10:05 PM UTC
  
  Technical teams continue to work on this incident. They are testing a remedy so that they can promote it to production to resolve this issue. Further updates will be provided as they become available. Next update anticipated in two hours.
- identified · Oct 24, 2026, 12:27 AM UTC
  
  Technical teams continue to work on this incident. The testing is nearing completion with good results. Once fully validated, teams will deploy the remediation into the production environment. Further updates will be provided as they become available.
- resolved · Oct 24, 2026, 02:02 AM UTC
  
  Teams successfully promoted the fix to production and monitored good transactions into TXP. This issue is now resolved.
Latest: Teams successfully promoted the fix to production and monitored good transactions into TXP. This issue is now resolved.
Global Payments System Incident - Interac Mobile Pay Transaction Processing Issue - Canada

Resolved 29m

Started Sep 10, 2026, 08:55 PM UTC · Resolved Sep 10, 2026, 09:24 PM UTC

GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 2 updates
- investigating · Sep 10, 2026, 08:55 PM UTC
  
  Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: Ongoing Summary: Global Payments merchants may experience intermittent timeouts when processing Interac MobilePay transactions using token service provider (TSP) Services. This will affect the ability to accept payments through Apple Pay, Google Pay and Samsung Pay. This issue is also impacting CUCC (Credit Union Central of Canada) debit card transactions. This issue doesn’t impact any debit transactions processed using a physical card. This issue is external to Global Payment. Actions Taken: Interac and Everlink teams are engaged in troubleshooting. Service: Paiement mobile Interac Segment impacté: Canada Début de l’impact: 09/10/2026 - 16:16 HE Fin de l’impact: En cours Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des transactions Interac Mobile à l’aide des fournisseurs de jetons (FSJ). Cela affecte la capacité d’accepter des paiements via Apple Pay, Google Pay et Samsung Pay. Ce problème affecte également les transactions par carte de débit de la CUCC (Credit Union Central of Canada). Ce problème n’impacte pas les transactions de débit traitées à l’aide d’une carte physique. Ce problème est externe à Global Payments Canada. Action prise: Interac et Everlink ont été engagés et enquêtent activement le problème.
- resolved · Sep 10, 2026, 09:24 PM UTC
  
  Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: 09/10/2026 - 17:14 ET Restored: This issue has been resolved. No further timeouts have been observed as of 17:14 ET Summary: Global Payments merchants may experience intermittent timeouts when processing Interac MobilePay transactions using token service provider (TSP) Services. This will affect the ability to accept payments through Apple Pay, Google Pay and Samsung Pay. This issue is also impacting CUCC (Credit Union Central of Canada) debit card transactions. This issue doesn’t impact any debit transactions processed using a physical card. This issue is external to Global Payments. Actions Taken: Interac and Everlink teams are engaged in troubleshooting. Service: Paiement mobile Interac Segment impacté: Canada Début de l’impact: 09/10/2026 - 16:16 HE Fin de l’impact: 09/10/2026 - 17:14 ET Rétabli : Ce problème a été résolu. Aucun délai d’attente supplémentaire n’a été observé à compter de 17:14 HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des transactions Interac Mobile à l’aide des fournisseurs de jetons (FSJ). Cela affecte la capacité d’accepter des paiements via Apple Pay, Google Pay et Samsung Pay. Ce problème affecte également les transactions par carte de débit de la CUCC (Credit Union Central of Canada). Ce problème n’impacte pas les transactions de débit traitées à l’aide d’une carte physique. Ce problème est externe à Global Payments Canada. Action prise: Interac et Everlink ont été engagés et enquêtent activement le problème.
Latest: Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: 09/10/2026 - 17:14 ET Restored: This issue has been resolved. No furt…
Global Payments System Incident - Mastercard Issue

Resolved 27m

Started Aug 15, 2026, 05:58 AM UTC · Resolved Aug 15, 2026, 06:26 AM UTC

NWS / PetroPayVAPSSierraExchangePorticoGSAP-NA
Timeline · 2 updates
- identified · Aug 15, 2026, 05:58 AM UTC
  
  We are aware of an issue with Mastercard transactions and are working with Mastercard. This issue is external to Global Payments. Our teams are working with Mastercard to understand and mitigate the issue as quickly as possible. We will provide regular updates until the situation is corrected.
- resolved · Aug 15, 2026, 06:26 AM UTC
  
  This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.
Latest: This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue w…
Global Payments System Incident – MasterCard processing issue - Canada

Resolved 38m

Started Aug 15, 2026, 05:49 AM UTC · Resolved Aug 15, 2026, 06:28 AM UTC

GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 2 updates
- monitoring · Aug 15, 2026, 05:49 AM UTC
  
  Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing MasterCard. This issue is external to Global Payments. Actions Taken: MasterCard has been engaged to investigate Service: Cartes de MasterCard Segment impacté: Canada Début de l’impact: 08/15/2026 - 00:02 ET HE Fin de l’impact: 08/15/2026 - 01:31 ET HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de MasterCard. Ce problème est externe à Global Payments. Action prise: MasterCard est engagé pour enquêter
- resolved · Aug 15, 2026, 06:28 AM UTC
  
  Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing MasterCard. This issue is external to Global Payments. Actions Taken: MasterCard has been engaged to investigate Service: Cartes de MasterCard Segment impacté: Canada Début de l’impact: 08/15/2026 - 00:02 ET HE Fin de l’impact: 08/15/2026 - 01:31 ET HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de MasterCard. Ce problème est externe à Global Payments. Action prise: MasterCard est engagé pour enquêter
Latest: Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience inte…
Global Payments System Incident - Interac Debit cards processing issue - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks - Canada

Resolved 23m

Started Aug 11, 2026, 05:07 PM UTC · Resolved Aug 11, 2026, 05:30 PM UTC

GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 1 update
- resolved · Aug 11, 2026, 06:19 PM UTC
  
  Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks Impacted Segment: Canada Impact Start time: 08/11/2026 - 13:07 EDT Impact End time: 08/11/2026 - 13:30 EDT Summary: Global Payments merchants may have experienced intermittent transaction timeouts between 13:07 and 13:30 ET when processing debit card transactions issued by RBC, Tangerine, ATB Financial, and Meridian Credit Union. This issue is external to Global Payments Actions Taken: Interac and Issuing Bank have been engaged to investigate Service: Cartes de débit Interac - Banques RBC, Tangerine, Meridian Credit Union Limited et ATB Segment impacté: Canada Début de l’impact: 08/11/2026 - 13:07 HE Fin de l’impact: 08/11/2026 - 13:30 HE Résumé: Les marchands de Global Payments pourraient avoir observé des délais d'attente lors du traitement des cartes de débit de la Banque RBC, Tangerine, ATB Financial et Meridian Credit Union Limited entre 13:07 et 13:30 HE. Ce problème est externe à Global Payments. Action prise: Interac et les banques émettrice ont été engagés pour enquêter
Latest: Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks Impacted Segment: Canada Impact Start time: 08/11/2026 - 13:07 EDT Impact End time: 08/11/…

Incident record

Since April 2026 · Statuspage by Atlassian · 55 components checked every 5 minutes

51incidents recorded

23last 12 months

5last 90 days

3 hourstypical duration, 12 months

The longest incident in the last year, Global Payments System Incident - Interac Debit cards processing issue - RBC bank - Canada on November 13, 2025, ran for 39 hours. 496 maintenance windows announced in the same period.

Most affected components, last 12 months

Portico Canada ATL/RIC19
GNAP Canada17
GSAP Canada17
Portico Canada GCP17
GPAPI Canada8

Latest incidents

Global Payments System Incident - Transaction Express (TXP) transaction processing issue October 23, 2026 · 11 hours · major outage
We are aware of an issue with TXP and we are investigating this matter further. Our teams are working to resolve the issue as quickly as possible. We will…
Global Payments System Incident - Interac Mobile Pay Transaction Processing Issue - Canada September 10, 2026 · 29 minutes · notice
Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: Ongoing Summary: Global Payments merchants may…
Global Payments System Incident - Mastercard Issue August 15, 2026 · 27 minutes · degraded service
We are aware of an issue with Mastercard transactions and are working with Mastercard. This issue is external to Global Payments. Our teams are working with…

Outage history

Past 90 days · 5 incidents View full outage history →

Global Payments System Incident - Transaction Express (TXP) transaction processing issue Resolved

Started Oct 23, 2026, 03:27 PM UTC · Resolved Oct 24, 2026, 02:02 AM UTC · 10h 35m
Global Payments System Incident - Interac Mobile Pay Transaction Processing Issue - Canada Resolved

Started Sep 10, 2026, 08:55 PM UTC · Resolved Sep 10, 2026, 09:24 PM UTC · 29m
Global Payments System Incident - Mastercard Issue Resolved

Started Aug 15, 2026, 05:58 AM UTC · Resolved Aug 15, 2026, 06:26 AM UTC · 27m
Global Payments System Incident – MasterCard processing issue - Canada Resolved

Started Aug 15, 2026, 05:49 AM UTC · Resolved Aug 15, 2026, 06:28 AM UTC · 38m
Global Payments System Incident - Interac Debit cards processing issue - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks - Canada Resolved

Started Aug 11, 2026, 05:07 PM UTC · Resolved Aug 11, 2026, 05:30 PM UTC · 23m