Is TSYS Merchant down?
Last checked 2m agoNo incidents right now.
TSYS Merchant is operational right now. Last checked 2m ago; the most recent incident resolved 39 min ago.
Real-time TSYS Merchant status, recent outages, and incident history — pulled directly from TSYS Merchant's official status page at https://merchant.status.tsys.com every 5 minutes. Pingoru tracks 55 TSYS Merchant services and has captured 193 incidents in the last 90 days (99.88% uptime). Get email, Slack, Discord, or webhook alerts the moment TSYS Merchant reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 2 updates
- investigating · Sep 10, 2026, 08:55 PM UTC
Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: Ongoing Summary: Global Payments merchants may experience intermittent timeouts when processing Interac MobilePay transactions using token service provider (TSP) Services. This will affect the ability to accept payments through Apple Pay, Google Pay and Samsung Pay. This issue is also impacting CUCC (Credit Union Central of Canada) debit card transactions. This issue doesn’t impact any debit transactions processed using a physical card. This issue is external to Global Payment. Actions Taken: Interac and Everlink teams are engaged in troubleshooting. Service: Paiement mobile Interac Segment impacté: Canada Début de l’impact: 09/10/2026 - 16:16 HE Fin de l’impact: En cours Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des transactions Interac Mobile à l’aide des fournisseurs de jetons (FSJ). Cela affecte la capacité d’accepter des paiements via Apple Pay, Google Pay et Samsung Pay. Ce problème affecte également les transactions par carte de débit de la CUCC (Credit Union Central of Canada). Ce problème n’impacte pas les transactions de débit traitées à l’aide d’une carte physique. Ce problème est externe à Global Payments Canada. Action prise: Interac et Everlink ont été engagés et enquêtent activement le problème.
- resolved · Sep 10, 2026, 09:24 PM UTC
Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: 09/10/2026 - 17:14 ET Restored: This issue has been resolved. No further timeouts have been observed as of 17:14 ET Summary: Global Payments merchants may experience intermittent timeouts when processing Interac MobilePay transactions using token service provider (TSP) Services. This will affect the ability to accept payments through Apple Pay, Google Pay and Samsung Pay. This issue is also impacting CUCC (Credit Union Central of Canada) debit card transactions. This issue doesn’t impact any debit transactions processed using a physical card. This issue is external to Global Payments. Actions Taken: Interac and Everlink teams are engaged in troubleshooting. Service: Paiement mobile Interac Segment impacté: Canada Début de l’impact: 09/10/2026 - 16:16 HE Fin de l’impact: 09/10/2026 - 17:14 ET Rétabli : Ce problème a été résolu. Aucun délai d’attente supplémentaire n’a été observé à compter de 17:14 HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des transactions Interac Mobile à l’aide des fournisseurs de jetons (FSJ). Cela affecte la capacité d’accepter des paiements via Apple Pay, Google Pay et Samsung Pay. Ce problème affecte également les transactions par carte de débit de la CUCC (Credit Union Central of Canada). Ce problème n’impacte pas les transactions de débit traitées à l’aide d’une carte physique. Ce problème est externe à Global Payments Canada. Action prise: Interac et Everlink ont été engagés et enquêtent activement le problème.
Latest: Service: Interac Mobile Pay Impacted Segment: Canada Impact Start time: 09/10/2026 - 16:16 ET Impact End time: 09/10/2026 - 17:14 ET Restored: This issue has been resolved. No furt…
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- NWS / PetroPayVAPSSierraExchangePorticoGSAP-NA
Timeline · 2 updates
- identified · Aug 15, 2026, 05:58 AM UTC
We are aware of an issue with Mastercard transactions and are working with Mastercard. This issue is external to Global Payments. Our teams are working with Mastercard to understand and mitigate the issue as quickly as possible. We will provide regular updates until the situation is corrected.
- resolved · Aug 15, 2026, 06:26 AM UTC
This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.
Latest: This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue w…
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- GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 2 updates
- monitoring · Aug 15, 2026, 05:49 AM UTC
Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing MasterCard. This issue is external to Global Payments. Actions Taken: MasterCard has been engaged to investigate Service: Cartes de MasterCard Segment impacté: Canada Début de l’impact: 08/15/2026 - 00:02 ET HE Fin de l’impact: 08/15/2026 - 01:31 ET HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de MasterCard. Ce problème est externe à Global Payments. Action prise: MasterCard est engagé pour enquêter
- resolved · Aug 15, 2026, 06:28 AM UTC
Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience intermittent timeouts when processing MasterCard. This issue is external to Global Payments. Actions Taken: MasterCard has been engaged to investigate Service: Cartes de MasterCard Segment impacté: Canada Début de l’impact: 08/15/2026 - 00:02 ET HE Fin de l’impact: 08/15/2026 - 01:31 ET HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de MasterCard. Ce problème est externe à Global Payments. Action prise: MasterCard est engagé pour enquêter
Latest: Service: MasterCard Impacted Segment: Canada Impact Start time: 08/15/2026 - 00:02 ET Impact End time: 08/15/2026 - 01:31 ET Summary: Global Payments' merchants may experience inte…
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- GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 1 update
- resolved · Aug 11, 2026, 06:19 PM UTC
Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks Impacted Segment: Canada Impact Start time: 08/11/2026 - 13:07 EDT Impact End time: 08/11/2026 - 13:30 EDT Summary: Global Payments merchants may have experienced intermittent transaction timeouts between 13:07 and 13:30 ET when processing debit card transactions issued by RBC, Tangerine, ATB Financial, and Meridian Credit Union. This issue is external to Global Payments Actions Taken: Interac and Issuing Bank have been engaged to investigate Service: Cartes de débit Interac - Banques RBC, Tangerine, Meridian Credit Union Limited et ATB Segment impacté: Canada Début de l’impact: 08/11/2026 - 13:07 HE Fin de l’impact: 08/11/2026 - 13:30 HE Résumé: Les marchands de Global Payments pourraient avoir observé des délais d'attente lors du traitement des cartes de débit de la Banque RBC, Tangerine, ATB Financial et Meridian Credit Union Limited entre 13:07 et 13:30 HE. Ce problème est externe à Global Payments. Action prise: Interac et les banques émettrice ont été engagés pour enquêter
Latest: Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks Impacted Segment: Canada Impact Start time: 08/11/2026 - 13:07 EDT Impact End time: 08/11/…
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- Started Sep 10, 2026, 08:55 PM UTC · Resolved Sep 10, 2026, 09:24 PM UTC · 29m
- Started Aug 15, 2026, 05:58 AM UTC · Resolved Aug 15, 2026, 06:26 AM UTC · 27m
- Started Aug 15, 2026, 05:49 AM UTC · Resolved Aug 15, 2026, 06:28 AM UTC · 38m
- Started Aug 11, 2026, 06:19 PM UTC · Resolved Aug 11, 2026, 06:19 PM UTC · —