Is TSYS Merchant down?
Last checked 1m agoNo incidents right now.
TSYS Merchant is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.
Real-time TSYS Merchant status, recent outages, and incident history — pulled directly from TSYS Merchant's official status page at https://merchant.status.tsys.com every 5 minutes. Pingoru tracks 55 TSYS Merchant services and has captured 126 incidents in the last 90 days (99.97% uptime). Get email, Slack, Discord, or webhook alerts the moment TSYS Merchant reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Portico Canada ATL/RIC
Timeline · 1 update
- resolved · May 21, 2026, 11:59 PM UTC
Service: Portico Maple (ATL\RIC) Impacted Segment: Canada Impact Timeframe: 05/21/2026 @ 16:35 - 16:37 EDT & 16:39 - 16:45 EDT Restored: This issue has been resolved as of 16:45 EDT. Summary: Portico merchants may have experienced intermittent timeouts or system errors when processing transactions debit/credit for 9 minutes between 16:35 - 16:37 EDT & 16:39 - 16:45 EDT. Actions Taken: Support teams are engaged in troubleshooting. Service: Portico Maple (ATL\RIC) Segment impacté: Canada Période d’impact: 05/21/2026 @ 16:35 - 16:37 HE et 16:39 - 16:45 HE Résolution: Ce problème a été résolu à 16:45 HE. Résumé: Marchands Portico ont pu rencontrer des délais intermittents ou des erreurs de système lors du traitement des transactions de débit/crédit d'impact pendant une durée totale de 9 minutes, entre 16:35 - 16:37 HE, ainsi qu’entre 16:39 - 16:45 HE. Action prise: Les équipes de support sont engagées dans le dépannage.
Latest: Service: Portico Maple (ATL\RIC) Impacted Segment: Canada Impact Timeframe: 05/21/2026 @ 16:35 - 16:37 EDT & 16:39 - 16:45 EDT Restored: This issue has been resolved as of 16:45 ED…
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- GSAP CanadaGNAP CanadaPortico Canada ATL/RICPortico Canada GCPGPAPI Canada
Timeline · 1 update
- resolved · Apr 22, 2026, 07:22 PM UTC
Service: Interac Debit Card - NBC Bank Impacted Segment: Canada Impact Start time: 04/22/2026 - 14:44 EDT Impact End time: 04/22/2026 - 15:09 EDT Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with NBC Bank Interac Debit Cards between 14:44 and 15:09 EDT. This issue is external to Global Payments Actions Taken: Interac is engaged in troubleshooting. Service: Cartes de débit Interac - Banque NBC Segment impacté: Canada Début de l’impact: 04/22/2026 - 14:44 HE Fin de l’impact: 04/22/2026 - 15:09 HE Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque NBC entre 14:44 and 15:09 HE . Ce problème est externe à Global Payments Action prise: Interac est engagé dans le dépannage.
Latest: Service: Interac Debit Card - NBC Bank Impacted Segment: Canada Impact Start time: 04/22/2026 - 14:44 EDT Impact End time: 04/22/2026 - 15:09 EDT Summary: Global Payments' merchant…
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- Portico Canada ATL/RIC
Timeline · 1 update
- resolved · Mar 27, 2026, 02:53 AM UTC
Service: Portico Maple (ATL\RIC) Impacted Segment: Canada Impact Start time: 03/26/2025 - 20:38 EDT Impact End time: 03/26/2025 - 20:48 EDT Restored: This issue has been resolved. Summary: Portico merchants may have experienced timeouts or system errors when processing transactions during this time. Actions Taken: Support teams are engaged in troubleshooting. Service: Portico Maple (ATL\RIC) Segment impacté: Canada Début de l’impact: 03/26/2025 - 20:38 HE Fin de l’impact: 03/26/2025 - 20:48 HE Résolution: Ce problème a été résolu. Résumé: Marchands Portico pourraient rencontrer des délais ou des erreurs de système lors du traitement des transactions en ce moment. Action prise: Les équipes de support sont engagées dans le dépannage.
Latest: Service: Portico Maple (ATL\RIC) Impacted Segment: Canada Impact Start time: 03/26/2025 - 20:38 EDT Impact End time: 03/26/2025 - 20:48 EDT Restored: This issue has been resolved. …
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- Exchange
Timeline · 3 updates
- investigating · Mar 21, 2026, 12:34 AM UTC
We are aware of an issue with the Exchange platform and teams are investigating this matter further. Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
- monitoring · Mar 21, 2026, 12:44 AM UTC
Technical teams have implemented a fix for this issue and we are monitoring the system to confirm that the issue is fully resolved. As a result of the fix, transaction processing appears to have returned to normal. Teams will continue to monitor for a time to ensure that the issue is fully resolved.
- resolved · Mar 21, 2026, 01:02 AM UTC
Monitoring has been successful and no additional time outs or declines have been seen. Exchange processing has returned to normal and this issue is now resolved.
Latest: Monitoring has been successful and no additional time outs or declines have been seen. Exchange processing has returned to normal and this issue is now resolved.
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- Started May 21, 2026, 11:59 PM UTC · Resolved May 21, 2026, 11:59 PM UTC · —
- Started Apr 22, 2026, 07:22 PM UTC · Resolved Apr 22, 2026, 07:22 PM UTC · —
- Started Mar 27, 2026, 02:53 AM UTC · Resolved Mar 27, 2026, 02:53 AM UTC · —
- Started Mar 21, 2026, 12:34 AM UTC · Resolved Mar 21, 2026, 01:02 AM UTC · 28m