TSYS Merchant incident

Global Payments System Incident - Mastercard Issue

Resolved after 27 minutes, affecting NWS / PetroPay and VAPS and 1 more, on August 15, 2026.

resolved Aug 15, 2026, 06:26 AM UTC

This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.

Started
Aug 15, 2026, 05:58 AM UTC
Resolved
Aug 15, 2026, 06:26 AM UTC
Duration
27m
Detected by Pingoru
Aug 15, 2026, 05:58 AM UTC

Affected components

NWS / PetroPayVAPSSierraExchangePorticoGSAP-NA

Update timeline

  1. identified Aug 15, 2026, 05:58 AM UTC

    We are aware of an issue with Mastercard transactions and are working with Mastercard. This issue is external to Global Payments. Our teams are working with Mastercard to understand and mitigate the issue as quickly as possible. We will provide regular updates until the situation is corrected.

  2. resolved Aug 15, 2026, 06:26 AM UTC

    This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.

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