TSYS Merchant incident
Global Payments System Incident - Mastercard Issue
Resolved after 27 minutes, affecting NWS / PetroPay and VAPS and 1 more, on August 15, 2026.
This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.
Affected components
Update timeline
- identified Aug 15, 2026, 05:58 AM UTC
We are aware of an issue with Mastercard transactions and are working with Mastercard. This issue is external to Global Payments. Our teams are working with Mastercard to understand and mitigate the issue as quickly as possible. We will provide regular updates until the situation is corrected.
- resolved Aug 15, 2026, 06:26 AM UTC
This issue has been resolved. Global Payments technical teams have confirmed that they are no longer seeing impact, and Mastercard has confirmed the issue is resolved. This issue was external to Global Payments.
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