TSYS Merchant incident
Transaction Central (TC) and Transaction Express (TXP) Transaction Processing Issue
Resolved after 3 hours 44 minutes, affecting Hosted and Hosted and 1 more, on June 27, 2025.
The fix that was entered at approximately 1 pm MT was completed successfully. Impacted users have confirmed that they are no longer experiencing any issues. This issue is resolved.
Affected components
Update timeline
- identified Jun 27, 2025, 03:55 PM UTC
We are aware of an issue that is causing transaction processing issues on TC and TXP. While we work toward resolution of these issues, please login directly to the Virtual Terminal to process transactions. We will send regular updates until the issue is resolved.
- identified Jun 27, 2025, 05:28 PM UTC
We are continuing to work toward resolving this issue.
- identified Jun 27, 2025, 06:23 PM UTC
Technical teams are preparing to put a fix into place to mitigate the impact of this issue. We will continue to send updates and to monitor for further impact.
- resolved Jun 27, 2025, 07:40 PM UTC
The fix that was entered at approximately 1 pm MT was completed successfully. Impacted users have confirmed that they are no longer experiencing any issues. This issue is resolved.
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