Trybe Outage History

There were 8 Trybe outages since February 11, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.try.be

Minor April 13, 2026

Payments for retail orders show an error: "Something went wrong!" - but payment still records

Detected by Pingoru: Apr 13, 2026, 12:23 PM UTC
Resolved: Apr 13, 2026, 12:23 PM UTC
Duration: —

Affected: Platform

Timeline · 2 updates

investigating Apr 13, 2026, 11:57 AM UTC

Status: Investigating Some users have reported that when attempting to take payment for a retail product order, an error is displayed: "Something went wrong!". This is only affecting Orders for Retail Products only. These payments are still being recorded in Trybe, but an error is being displayed. We are currently investigating this issue and apologise for any inconvenience caused. Affected components Platform (Degraded performance)
resolved Apr 13, 2026, 12:23 PM UTC

Status: Resolved This issue has been resolved. Payments are now successfully processing again for retail product orders. We apologise for the disruption caused. Affected components Platform (Operational)

Read the full incident report →

Minor April 10, 2026

Gantner Access Control Devices Appear Offline

Detected by Pingoru: Apr 10, 2026, 02:31 PM UTC
Resolved: Apr 10, 2026, 02:31 PM UTC
Duration: —

Affected: Platform

Timeline · 3 updates

investigating Apr 10, 2026, 02:21 PM UTC

Status: Investigating We’re investigating reports of some Gantner Access Control devices not responding. Affected components Platform (Degraded performance)
identified Apr 10, 2026, 02:23 PM UTC

Status: Identified We’ve identified the cause of the issue and a fix is being deployed. Affected components Platform (Degraded performance)
resolved Apr 10, 2026, 02:31 PM UTC

Status: Resolved The issue has been resolved. We apologise for the disruption caused. Gantner devices will automatically reconnect. It your Gantner device hasn't already automatically reconnected, this should happen in the next few minutes. Please reach out to our support team should you have any concerns. Affected components Platform (Operational)

Read the full incident report →

Minor April 7, 2026

Some April membership payments stuck in "Preparing"

Detected by Pingoru: Apr 07, 2026, 11:54 AM UTC
Resolved: Apr 07, 2026, 11:54 AM UTC
Duration: —

Timeline · 2 updates

investigating Apr 07, 2026, 11:20 AM UTC

Status: Investigating We're investigating reports of some April membership payments stuck in "Preparing". We'll keep you updated on this.
resolved Apr 07, 2026, 11:54 AM UTC

Status: Resolved The issue has been resolved, all April payments that were stuck in "Preparing" have now updated to "Succeeded" or "Failed" (if there was something preventing the payment being taken i.e. lack of funds).

Read the full incident report →

Minor April 1, 2026

Error when making an online booking that requires no payment

Detected by Pingoru: Apr 01, 2026, 04:30 PM UTC
Resolved: Apr 01, 2026, 04:30 PM UTC
Duration: —

Timeline · 4 updates

investigating Apr 01, 2026, 02:03 PM UTC

Status: Investigating We're investigating reports of an error when making an online booking that requires no payment. The booking will still drop into your system, but the customer is not receiving the confirmation email. Apologies for any inconvenience.
identified Apr 01, 2026, 02:21 PM UTC

Status: Identified We've identified the cause of the issue where an error is appearing when making an online booking that requires no payment. The booking will still drop into your system, but the customer is not receiving the confirmation email. We will release a fix as soon as possible. Apologies for any inconvenience.
investigating Apr 01, 2026, 03:30 PM UTC

Status: Investigating We're still investigating this with high priority. Thanks for your patience here.
resolved Apr 01, 2026, 04:30 PM UTC

Status: Resolved The issue has been resolved. We apologise for the disruption caused.

Read the full incident report →

Minor March 24, 2026

If "All" is selected on the calendar view, no bookings appear

Detected by Pingoru: Mar 24, 2026, 10:36 AM UTC
Resolved: Mar 24, 2026, 10:36 AM UTC
Duration: —

Timeline · 3 updates

investigating Mar 24, 2026, 10:04 AM UTC

Status: Investigating We're investigating reports of no bookings appearing on the calendar if "All" is selected as the zone. If you filter by a different zone you will see your bookings. We'll keep you updated once we have any news apologies for the inconvenience. Affected components Platform (Degraded performance)
identified Mar 24, 2026, 10:31 AM UTC

Status: Identified We've identified the cause of the issue where no bookings are appearing on the calendar if "All" is selected as the zone. We'll let you know once this fix is released.
resolved Mar 24, 2026, 10:36 AM UTC

Status: Resolved The issue has been resolved. We apologise for the disruption caused.

Read the full incident report →

Minor March 9, 2026

Issues with loading pages on Trybe

Detected by Pingoru: Mar 09, 2026, 05:46 PM UTC
Resolved: Mar 09, 2026, 05:46 PM UTC
Duration: —

Affected: Platform

Timeline · 3 updates

investigating Mar 09, 2026, 05:24 PM UTC

Status: Investigating We're investigating reports of Trybe running slow with issues creating order, creating clients, searching and loading pages. This is raised with the tech team and we will keep you updated as soon as we have any news. Affected components Platform (Degraded performance)
identified Mar 09, 2026, 05:44 PM UTC

Status: Identified We've identified the cause of Trybe running slow with issues creating order, creating clients, searching and loading pages. We will let you know as soon as this is resolved. Affected components Platform (Degraded performance)
resolved Mar 09, 2026, 05:46 PM UTC

Status: Resolved The issue has been resolved where Trybe was running slow with issues creating order, creating clients, searching and loading pages is fixed. We apologise for the disruption caused. Affected components Platform (Operational)

Read the full incident report →

Minor March 3, 2026

Intermittent errors with online payments

Detected by Pingoru: Mar 03, 2026, 03:30 PM UTC
Resolved: Mar 03, 2026, 03:30 PM UTC
Duration: —

Affected: Trybe Pay

Timeline · 2 updates

monitoring Mar 03, 2026, 03:27 PM UTC

Status: Monitoring There were reports of customers receiving errors when making an online payment at the Shop Checkout. Our Payment provider Adyen were experiencing intermittent issues - https://status.adyen.com/ - that have since been resolved. We will be monitoring our Payment Provider until the issue has been fully resolved. Affected components Trybe Pay (Degraded performance)
resolved Mar 03, 2026, 03:30 PM UTC

Status: Resolved The issue has been resolved as of 16:14 CET. All payment should now be going through successfully. We will continue monitoring the platform. Should you have any questions, please contact our support team. Affected components Trybe Pay (Operational)

Read the full incident report →

Minor February 11, 2026

Unable to purchase memberships online

Detected by Pingoru: Feb 11, 2026, 09:54 AM UTC
Resolved: Feb 11, 2026, 09:54 AM UTC
Duration: —

Timeline · 3 updates

investigating Feb 11, 2026, 09:13 AM UTC

Status: Investigating We're investigating reports of not being able to purchase a membership online. We will keep you updated when we have any news. Apologies for any inconvenience.
identified Feb 11, 2026, 09:29 AM UTC

Status: Identified We've identified the cause of the issue where you cannot purchase a membership online and the tech team are actively working on a fix. We'll keep you updated.
resolved Feb 11, 2026, 09:54 AM UTC

Status: Resolved The issue has been resolved. Your clients will now be able to sign up to memberships online. We apologise for any disruption caused.

Read the full incident report →

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