Resolved after 41 minutes, on February 11, 2026.
The issue has been resolved. Your clients will now be able to sign up to memberships online. We apologise for any disruption caused.
Update timeline
- investigating Feb 11, 2026, 09:13 AM UTC
We're investigating reports of not being able to purchase a membership online. We will keep you updated when we have any news. Apologies for any inconvenience.
- identified Feb 11, 2026, 09:29 AM UTC
We've identified the cause of the issue where you cannot purchase a membership online and the tech team are actively working on a fix. We'll keep you updated.
- resolved Feb 11, 2026, 09:54 AM UTC
The issue has been resolved. Your clients will now be able to sign up to memberships online. We apologise for any disruption caused.
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