Update timeline
- investigating Feb 11, 2026, 09:13 AM UTC
Status: Investigating We're investigating reports of not being able to purchase a membership online. We will keep you updated when we have any news. Apologies for any inconvenience.
- identified Feb 11, 2026, 09:29 AM UTC
Status: Identified We've identified the cause of the issue where you cannot purchase a membership online and the tech team are actively working on a fix. We'll keep you updated.
- resolved Feb 11, 2026, 09:54 AM UTC
Status: Resolved The issue has been resolved. Your clients will now be able to sign up to memberships online. We apologise for any disruption caused.
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