Trybe incident

An error message is appearing when attempting to "Manage passes" on client profiles

Minor Resolved View vendor source →

Trybe experienced a minor incident on January 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 03:29 PM UTC
Resolved
Jan 28, 2026, 03:29 PM UTC
Duration
Detected by Pingoru
Jan 28, 2026, 03:29 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 03:00 PM UTC

    Status: Investigating We're investigating reports {{symptom}} aftecting {{scope}}.

  2. identified Jan 28, 2026, 03:03 PM UTC

    Status: Identified We've identified a fix for the error message popping up when you go to manage passes on a client profile. We will keep you updated once this is resolved.

  3. resolved Jan 28, 2026, 03:29 PM UTC

    Status: Resolved The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.