Trybe incident
An error message is appearing when attempting to "Manage passes" on client profiles
Trybe experienced a minor incident on January 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 28, 2026, 03:00 PM UTC
Status: Investigating We're investigating reports {{symptom}} aftecting {{scope}}.
- identified Jan 28, 2026, 03:03 PM UTC
Status: Identified We've identified a fix for the error message popping up when you go to manage passes on a client profile. We will keep you updated once this is resolved.
- resolved Jan 28, 2026, 03:29 PM UTC
Status: Resolved The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.