Trybe experienced a minor incident on April 10, 2026 affecting Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 10, 2026, 02:21 PM UTC
Status: Investigating We’re investigating reports of some Gantner Access Control devices not responding. Affected components Platform (Degraded performance)
- identified Apr 10, 2026, 02:23 PM UTC
Status: Identified We’ve identified the cause of the issue and a fix is being deployed. Affected components Platform (Degraded performance)
- resolved Apr 10, 2026, 02:31 PM UTC
Status: Resolved The issue has been resolved. We apologise for the disruption caused. Gantner devices will automatically reconnect. It your Gantner device hasn't already automatically reconnected, this should happen in the next few minutes. Please reach out to our support team should you have any concerns. Affected components Platform (Operational)