Trybe incident

Some sites reporting issues accessing the platform

Minor Resolved View vendor source →

Trybe experienced a minor incident on August 19, 2026 affecting Trybe Pay and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 01:51 PM UTC
Resolved
Aug 19, 2026, 01:51 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 01:51 PM UTC

Affected components

Trybe PayAPIPlatform

Update timeline

  1. investigating Aug 19, 2026, 10:44 AM UTC

    Status: Investigating We're investigating reports of properties being unable to access their Trybe platform which is affecting viewing and managing bookings. Our technical team are already investigating the causes of this issue to ensure access to the platform is brought back. Affected components Platform (Degraded performance) Trybe Pay (Degraded performance) API (Degraded performance)

  2. identified Aug 19, 2026, 11:12 AM UTC

    Status: Identified We've identified the cause of the issue accessing to Trybe and are working on releasing a fix as soon as possible. Affected components Platform (Degraded performance) Trybe Pay (Degraded performance) API (Degraded performance)

  3. identified Aug 19, 2026, 11:19 AM UTC

    Status: Identified We've identified the cause of accessing Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  4. identified Aug 19, 2026, 11:27 AM UTC

    Status: Identified We've identified the cause of not being able to access Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  5. identified Aug 19, 2026, 11:42 AM UTC

    Status: Identified We've identified the cause of not being able to access Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Trybe Pay (Partial outage) API (Partial outage) Platform (Partial outage)

  6. identified Aug 19, 2026, 12:19 PM UTC

    Status: Identified We apologise for the continued inability to access Trybe. We've identified the cause of not being able to access Trybe and are aware there is a critical issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  7. identified Aug 19, 2026, 01:03 PM UTC

    Status: Identified We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  8. identified Aug 19, 2026, 01:08 PM UTC

    Status: Identified We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are know seeing some properties regain access to the platform and we will continue implementing necessary updates to ensure this is fully resolved. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  9. identified Aug 19, 2026, 01:08 PM UTC

    Status: Identified We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are now seeing some properties regain access to the platform and we will continue implementing necessary updates to ensure this is fully resolved. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Platform (Partial outage) Trybe Pay (Partial outage) API (Partial outage)

  10. monitoring Aug 19, 2026, 01:12 PM UTC

    Status: Monitoring A fix has been released. We’re monitoring the platform stability closely. Some users may still experience inability to access Trybe while backlogs clear. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved. Affected components Platform (Degraded performance) Trybe Pay (Degraded performance) API (Degraded performance)

  11. monitoring Aug 19, 2026, 01:27 PM UTC

    Status: Monitoring A fix has been released. We’re monitoring the platform stability closely and our latest figures indicate that the issue should be resolved, we will of course continue to monitor this before resolving this update. Affected components Platform (Degraded performance) Trybe Pay (Degraded performance) API (Degraded performance)

  12. resolved Aug 19, 2026, 01:51 PM UTC

    Status: Resolved A fix has now been released for the issue of accessing the Trybe platform, our team will continue to monitor the platform stability. We apologise for the inconvenience caused here, we will continue investigating the causes and resolutions to prevent this from occurring in the future. Affected components Platform (Operational) Trybe Pay (Operational) API (Operational)