Resolved after 5 hours 47 minutes, affecting US - API - Wallet Screening and EU - API - Wallet Screening, on August 21, 2026.
We think the impact from the issue is over.
Affected components
US - API - Wallet ScreeningEU - API - Wallet Screening
Update timeline
- investigating Aug 21, 2026, 12:33 AM UTC
We are investigating reports of elevated errors and latency affecting wallet screening requests. Our engineering team is reviewing the available data to determine the scope and cause of the issue. We will provide another update by 6:00pm PDT on 20 August 2026, or sooner if more information becomes available.
- monitoring Aug 21, 2026, 12:54 AM UTC
We think the impact from the issue is over.
- resolved Aug 21, 2026, 06:21 AM UTC
This incident has been resolved.
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