TRM Labs incident

Elevated API Errors on EU Platform

Resolved after 4 hours 19 minutes, on July 6, 2026.

resolved Jul 06, 2026, 07:05 PM UTC

We have confirmed that the elevated error rate on the EU platform has been mitigated for the past hour.

Started
Jul 06, 2026, 02:46 PM UTC
Resolved
Jul 06, 2026, 07:05 PM UTC
Duration
4h 19m
Detected by Pingoru
Jul 06, 2026, 02:46 PM UTC

Update timeline

  1. investigating Jul 06, 2026, 02:46 PM UTC

    We're experiencing an elevated level of API errors on the EU platform and are currently looking into the issue.

  2. identified Jul 06, 2026, 03:31 PM UTC

    We believe we have identified the cause of this elevated error rate and are looking into it.

  3. identified Jul 06, 2026, 04:40 PM UTC

    We are continuing to look into mitigations for the root cause.

  4. monitoring Jul 06, 2026, 05:58 PM UTC

    The error rate on the EU platform has been reduced. We are currently monitoring the solutions we've put in place.

  5. resolved Jul 06, 2026, 07:05 PM UTC

    We have confirmed that the elevated error rate on the EU platform has been mitigated for the past hour.

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