TRM Labs incident

Elevated error rates on Public APIs for a small set of addresses

Resolved after 2 hours 18 minutes, affecting US - Forensics on Web and US - API - Transaction Monitoring, on November 12, 2025.

monitoring Nov 13, 2025, 12:04 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 12, 2025, 10:00 PM UTC
Resolved
Nov 13, 2025, 12:19 AM UTC
Duration
2h 18m
Detected by Pingoru
Nov 12, 2025, 10:00 PM UTC

Affected components

US - Forensics on WebUS - API - Transaction Monitoring

Update timeline

  1. investigating Nov 12, 2025, 10:52 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 12, 2025, 10:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 12, 2025, 10:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 12, 2025, 11:18 PM UTC

    We are continuing to investigate this issue.

  5. identified Nov 12, 2025, 11:28 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Nov 12, 2025, 11:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Nov 12, 2025, 11:58 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Nov 13, 2025, 12:04 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Nov 13, 2025, 12:19 AM UTC

    This incident has been resolved.

Your product runs on more than TRM Labs

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →