TRM Labs incident

Elevated error rates on Public APIs for a small set of addresses

Minor Resolved View vendor source →

TRM Labs experienced a minor incident on November 12, 2025 affecting US - Forensics on Web and US - API - Transaction Monitoring, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 10:00 PM UTC
Resolved
Nov 13, 2025, 12:19 AM UTC
Duration
2h 18m
Detected by Pingoru
Nov 12, 2025, 10:00 PM UTC

Affected components

US - Forensics on WebUS - API - Transaction Monitoring

Update timeline

  1. investigating Nov 12, 2025, 10:52 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 12, 2025, 10:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 12, 2025, 10:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 12, 2025, 11:18 PM UTC

    We are continuing to investigate this issue.

  5. identified Nov 12, 2025, 11:28 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Nov 12, 2025, 11:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Nov 12, 2025, 11:58 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Nov 13, 2025, 12:04 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Nov 13, 2025, 12:19 AM UTC

    This incident has been resolved.