Resolved after 6 hours 18 minutes, affecting Loja Virtual, on September 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Loja Virtual
Update timeline
- investigating Sep 19, 2026, 02:36 PM UTC
Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas virtuais. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,
- monitoring Sep 19, 2026, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2026, 08:54 PM UTC
This incident has been resolved.
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