Thycotic Outage History

Thycotic is up right now

Thycotic had 47 outages in the last 2 years totaling 192h 45m of downtime — averaging 1.9 incidents per month.

There were 47 Thycotic outages since September 23, 2025 totaling 192h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.thycotic.com

Minor September 22, 2026

Secret Server: Login and Access issues

Detected by Pingoru
Sep 22, 2026, 12:11 PM UTC
Resolved
Sep 22, 2026, 01:07 PM UTC
Duration
55m
Affected: Secret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 3 updates
  1. investigating Sep 22, 2026, 12:11 PM UTC

    We are investigating an issue affecting login and access to Secret Server Cloud for a subset of customers across the US, EU, and UAE regions. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.

  2. monitoring Sep 22, 2026, 12:58 PM UTC

    We are continuing to monitor for any further issues

  3. resolved Sep 22, 2026, 01:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026

Platform: Availability Failures and Degraded Performance

Detected by Pingoru
Sep 16, 2026, 04:37 PM UTC
Resolved
Sep 16, 2026, 06:32 PM UTC
Duration
1h 55m
Affected: Platform
Timeline · 5 updates
  1. investigating Sep 16, 2026, 04:37 PM UTC

    We are investigating an issue affecting login and access to the Delinea Platform in the US region. Some users may be unable to log in or may experience slow performance when accessing their tenants. Our engineering team is actively engaged. We will provide an update as soon as more information is available.

  2. identified Sep 16, 2026, 04:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 16, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 16, 2026, 05:22 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 16, 2026, 06:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2026

Platform Tenants Unexpectedly Frozen

Detected by Pingoru
Sep 04, 2026, 10:00 PM UTC
Resolved
Sep 04, 2026, 10:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 04, 2026, 10:02 PM UTC

    Multiple Delinea Platform tenants were unexpectedly frozen due to an erroneous bulk configuration change, preventing customers from accessing their tenants. Engineering identified the cause, ran a revert job beginning at approximately 2:20 PM PDT, and all affected tenants were confirmed unfrozen by 2:49 PM PDT.

Read the full incident report →

Notice August 3, 2026

Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined

Detected by Pingoru
Aug 03, 2026, 04:55 AM UTC
Resolved
Aug 03, 2026, 02:31 PM UTC
Duration
9h 35m
Affected: Secret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 2 updates
  1. investigating Aug 03, 2026, 04:55 AM UTC

    We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI. Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets. Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.

  2. resolved Aug 03, 2026, 02:31 PM UTC

    After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.

Read the full incident report →

Minor May 28, 2026

Platform: US - Login and Access Issues

Detected by Pingoru
May 28, 2026, 06:21 PM UTC
Resolved
May 28, 2026, 08:10 PM UTC
Duration
1h 49m
Affected: Platform
Timeline · 4 updates
  1. investigating May 28, 2026, 06:21 PM UTC

    We are aware of an issue affecting the Delinea Platform in the US region. Some users may be experiencing difficulty logging in or accessing the platform, including unresponsive login attempts and unavailable resources after signing in. Our team is actively investigating. We will provide an update as soon as we have more information.

  2. identified May 28, 2026, 06:40 PM UTC

    We have identified the cause of this incident. A connectivity issue with an upstream network provider affecting our New York point of presence is impacting access to the Delinea Platform for some US region users. Mitigation has been applied, with traffic being rerouted through an alternate point of presence to restore service. We are monitoring the situation closely and will provide a further update as events warrant

  3. monitoring May 28, 2026, 06:54 PM UTC

    Traffic has been fully rerouted through alternate points of presence and service has been restored for affected US region users. We are monitoring the platform to confirm full stability.

  4. resolved May 28, 2026, 08:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 26, 2026

Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness

Detected by Pingoru
Apr 26, 2026, 06:21 AM UTC
Resolved
Apr 27, 2026, 02:14 PM UTC
Duration
1d 7h
Affected: Privileged Access Service / Cloud Suite
Timeline · 3 updates
  1. investigating Apr 26, 2026, 06:21 AM UTC

    We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times. Users may encounter slow page loads, increased latency, or timeouts. Our team is actively investigating.

  2. monitoring Apr 26, 2026, 02:09 PM UTC

    We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

  3. resolved Apr 27, 2026, 02:14 PM UTC

    We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Read the full incident report →

Minor April 25, 2026

Privileged Access Service / Cloud Suite: HTTP 401 on Custom Authorization Profiles in Cloud Suite 26.1

Detected by Pingoru
Apr 25, 2026, 09:25 PM UTC
Resolved
Apr 26, 2026, 12:51 PM UTC
Duration
15h 25m
Affected: Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite
Timeline · 2 updates
  1. identified Apr 25, 2026, 09:25 PM UTC

    We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected. A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

  2. resolved Apr 26, 2026, 12:51 PM UTC

    We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Read the full incident report →