Thycotic incident

Platform: US - Login and Access Issues

Thycotic is currently experiencing a minor incident affecting Platform, which began 1h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 06:21 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
May 28, 2026, 06:21 PM UTC

Affected components

Platform

Update timeline

  1. investigating May 28, 2026, 06:21 PM UTC

    We are aware of an issue affecting the Delinea Platform in the US region. Some users may be experiencing difficulty logging in or accessing the platform, including unresponsive login attempts and unavailable resources after signing in. Our team is actively investigating. We will provide an update as soon as we have more information.

  2. identified May 28, 2026, 06:40 PM UTC

    We have identified the cause of this incident. A connectivity issue with an upstream network provider affecting our New York point of presence is impacting access to the Delinea Platform for some US region users. Mitigation has been applied, with traffic being rerouted through an alternate point of presence to restore service. We are monitoring the situation closely and will provide a further update as events warrant

  3. monitoring May 28, 2026, 06:54 PM UTC

    Traffic has been fully rerouted through alternate points of presence and service has been restored for affected US region users. We are monitoring the platform to confirm full stability.