Thycotic incident
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
Thycotic experienced a major incident on April 26, 2026 affecting Privileged Access Service / Cloud Suite, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2026, 06:21 AM UTC
We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times. Users may encounter slow page loads, increased latency, or timeouts. Our team is actively investigating.
- monitoring Apr 26, 2026, 02:09 PM UTC
We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
- resolved Apr 27, 2026, 02:14 PM UTC
We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.