Thycotic experienced a minor incident on July 13, 2026 affecting Platform and Platform and 1 more component, lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 06:00 PM UTC
We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group). It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact. Our team is actively investigating the root cause and will provide updates as more information becomes available.
- resolved Jul 13, 2026, 11:16 PM UTC
A fix for the SCIM timeout issue has been implemented. Performance has returned to normal, and SCIM synchronization is functioning as expected. This incident is now resolved. If you continue to experience any related issues, please contact our support team at https://support.delinea.com Thank you for your patience.