Thycotic incident

All Regions - Secret Launching Errors on Secret Server Cloud and Platform

Minor Resolved View vendor source →

Thycotic experienced a minor incident on July 12, 2026 affecting Secret Server Cloud and Secret Server Cloud and 1 more component, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 07:04 AM UTC
Resolved
Jul 12, 2026, 11:19 AM UTC
Duration
4h 15m
Detected by Pingoru
Jul 12, 2026, 07:04 AM UTC

Affected components

Secret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server Cloud

Update timeline

  1. investigating Jul 12, 2026, 07:04 AM UTC

    We are aware of an issue affecting the Delinea Platform and Secret Server Cloud where users may be unable to launch secrets, encountering the error "An error has occurred in Secret Server Cloud." Our team is actively investigating the root cause and will provide an update as more information becomes available.

  2. identified Jul 12, 2026, 08:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 12, 2026, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 12, 2026, 11:19 AM UTC

    This incident has been resolved.