Thycotic experienced a minor incident on September 22, 2026 affecting Secret Server Cloud and Secret Server Cloud and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Secret Server CloudSecret Server CloudSecret Server Cloud
Update timeline
- investigating Sep 22, 2026, 12:11 PM UTC
We are investigating an issue affecting login and access to Secret Server Cloud for a subset of customers across the US, EU, and UAE regions. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
- monitoring Sep 22, 2026, 12:58 PM UTC
We are continuing to monitor for any further issues
- resolved Sep 22, 2026, 01:07 PM UTC
This incident has been resolved.