ThreatLocker experienced a minor incident on July 31, 2025 affecting LiveChat Chat Widget, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
LiveChat Chat Widget
Update timeline
- investigating Jul 31, 2025, 12:39 PM UTC
We are aware of an outage with the 3rd party service LiveChat. We are currently investigating and waiting on an update from LiveChat
- resolved Jul 31, 2025, 12:55 PM UTC
LiveChat is now functional